Why does the user code entry screen appear on my Ricoh Copier?
- JJason DelgadoSep 9, 2025
The user code entry screen is displayed on your Ricoh Copier because users are restricted by User Code Authentication.

Why does the user code entry screen appear on my Ricoh Copier?
The user code entry screen is displayed on your Ricoh Copier because users are restricted by User Code Authentication.
What to do if an error occurred on my Ricoh Copier?
If an error has occurred on your Ricoh Copier, it indicates that a function with the status "Error Occurred" in the [Check Status] screen is defective. Press [Check], read the displayed message, and then take the appropriate action.
How to turn on the display on Ricoh Copier?
If the display on your Ricoh Copier is turned off, the machine might be in Low Power mode. Touch the display panel or press one of the keys on the control panel to cancel Low Power mode. Alternatively, the machine could be in Sleep mode. Press the [Energy Saver] key or the [Check Status] key to exit Sleep mode.
How to turn on Ricoh Copier?
If your Ricoh Copier does not turn on, the AC power switch might not be turned on. Turn on the AC power switch.
What to do if the error message is still displayed on Ricoh Copier after removing jammed paper?
If an error message persists on your Ricoh Copier even after removing misfed paper, it's likely that paper is still jammed in the tray. Remove the jammed paper by following the procedures displayed on the control panel.
What to do if staple cartridge is not set correctly in Ricoh Copier?
If misfeeds occur frequently on your Ricoh Copier, the staple cartridge might not be set correctly. Set the staple cartridge properly.
Why is paper curled and not aligning properly in the high capacity stacker of my Ricoh Copier?
If paper delivered to the high capacity stacker is curled, causing it to not align properly, it is because the paper is curled. When the paper is curled downward, select [Adjust Curl: Weak], [Adjust Curl: Medium] or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators". When the paper is curled upward, select [Adjust Curl: Weak], [Adjust Curl: Medium] or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
Why doesn't the output paper align properly in the stacker tray of my Ricoh Copier?
If the output paper to the stacker tray does not align properly, when using coated paper, the output paper to the stacker tray might fail to align properly. Also, when the paper weight is 280.0 g/m2 or more, and the paper size is A3, SRA3 or larger, the output paper to the stacker tray might fail to align properly. Select [Adjust Curl: Weak], [Adjust Curl: Medium] or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
Why does my Ricoh Copier misfeed when printing on envelopes?
If your Ricoh Copier misfeeds when printing to envelopes, the envelopes may be curled. Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually. Also, if you printed envelopes with a non-rectangular flap when [Skew Detection] was set to [On], make sure you set [Skew Detection] to [Off] when printing envelopes with a non-rectangular flap.
What to do if Ricoh Copier does not turn off after switching off the main power?
If the Ricoh Copier does not turn off 13 minutes after the main power is turned off, the machine cannot perform the shutdown procedure. Repeat the shutdown procedure. If the machine still does not turn off, turn off the AC power switch.
| Print Technology | Laser |
|---|---|
| Color Print Speed (A4) | 71 ppm |
| Black Print Speed (A4) | 71 ppm |
| Print Speed (Color) | 71 ppm |
| Print Speed (Black) | 71 ppm |
| Maximum Print Resolution | 1200 x 4800 dpi |
| Monthly Duty Cycle | 300, 000 pages |
| Maximum Paper Size | 330.2 x 487.7 mm |
| Connectivity | Ethernet, USB, Wi-Fi |
| Paper Weight | 52 - 300 gsm |
| Duplex Printing | Standard |
Provides an overview of the machine's features and capabilities.
Guides users to find procedures based on their desired actions.
Explains cost reduction, efficiency improvements, and basic operations.
Describes features like screen customization, printing functions, and security.
Details security features and remote monitoring via Web Image Monitor.
Describes using embedded patterns to prevent unauthorized copying.
Introduces the machine, its features, and major components.
Illustrates and labels machine components like power switches and covers.
Explains the attention light and earth leakage breaker functions.
Describes external options like finishers, binders, and paper trays.
Identifies control panel keys and explains basic operations like reset and login.
Guides on using memory devices and navigating machine screens.
Explains how to switch modes, screens, and use function keys.
Covers environmental compliance and ENERGY STAR program details.
Explains Low Power mode, Sleep mode, and Fusing Unit Off mode.
Provides general precautions and steps for loading paper into various trays.
Details loading for Tray 1, A3/11x17, Tray 2, Bypass, LCTs, and Interposer.
Guides on changing paper sizes, including manual and custom settings.
Lists recommended paper types, weights, and sizes for optimal machine performance.
Explains customizing the Home screen by adding, arranging, or deleting icons.
Explains how to display custom images on the Home screen.
Covers checking paper status, toner levels, and machine network addresses.
Covers managing jobs: checking status, changing order, deleting, and viewing history.
Outlines essential safety rules and prohibitions for machine usage.
Covers backing up data and managing toner, waste toner, staples, and glue.
Provides guidance on machine placement, moving, and safe power connection.
Details cleaning procedures and checking earth leakage breakers.
Covers counter, inquiry functions, and detailed technical specifications.
Lists trademarks and proprietary names associated with the machine and software.