What to do if my Ricoh Printer displays 'The Android SDK version required by the application is not installed on the control panel'?
If the Android SDK version required by the application is not installed on the control panel, check that the Android SDK version required by the application is installed on the control panel.
What to do if my Ricoh Printer's HDD cannot be used?
If the HDD cannot be used, try turning the main power OFF and then ON again, and repeat the procedure. If the problem persists, the HDD may be damaged and need replacement.
What to do if my Ricoh MP C307 failed to terminate an application when attempting to update or uninstall it?
If the Ricoh printer fails to terminate an application during an update or uninstall, it could be because a job is currently running within that application. Wait for the job to finish, and then try the procedure again. Alternatively, you can turn the main power OFF and then ON, and repeat the procedure.
What to do if my Ricoh Printer displays 'Failed to connect to the eDC server'?
If your Ricoh printer fails to connect to the eDC server, check the network connection (SSL) settings and the proxy settings. If the server is under maintenance, wait a while before trying again.
What to do if my Ricoh Printer displays 'Failed to write data when updating the control panel firmware. • There is a problem with the hardware.'?
If the Ricoh printer fails to write data when updating the control panel firmware, turn the main power OFF and then ON, and repeat the procedure. If the update fails again, the control panel may need to be replaced.
What to do if my Ricoh Printer displays 'The application could not be uninstalled because deactivation failed'?
If the application could not be uninstalled because deactivation failed, check whether the network is configured correctly. If the server is under maintenance, wait a while and repeat the procedure. Check the activation status of the application; if it has not been activated, activate it.
What to do if my Ricoh MP C307 displays 'The target update file is invalid'?
If the target update file is invalid, repeat the procedure using a valid file.
What to do if my Ricoh Printer displays 'The folder directory of the control panel firmware is invalid'?
If the folder directory of the control panel firmware is invalid, repeat the procedure using a valid directory.
What to do if my Ricoh MP C307 Printer displays 'Failed to execute installation because another function was being used on the MFP'?
If the Ricoh printer fails to execute the installation because another function was being used, wait a while and repeat the procedure. Alternatively, turn the main power OFF and then ON, and repeat the procedure.
What does it mean if my Ricoh MP C307 Printer displays 'You are trying to install the same application with a different part number. Is it OK to continue?'?
This message appears when you're attempting to update an application that is the same but has a different part number. Check the file, and then select either [OK] or [Cancel].
General| Type | Multifunction Printer |
|---|---|
| Functions | Print, Copy, Scan, Fax |
| Print Technology | Laser |
| Print Resolution | 1200 x 1200 dpi |
| Maximum Paper Size | A4 |
| Duplex Printing | Yes |
| Scan Resolution | 600 x 600 dpi |
| Mobile Printing | Apple AirPrint, Google Cloud Print, Mopria |
| Operating Systems Supported | Windows, Mac OS, Linux |
| Print Speed (Black) | 30 ppm |
| Print Speed (Color) | 30 ppm |
| Standard Paper Capacity | 350 sheets |
| Supported Paper Sizes | A4, A5, A6, B5, B6, Letter, Legal |
| Scanner Type | Flatbed with ADF (Automatic Document Feeder) |
| Copier Speed (Black) | 30 cpm |
| Copier Speed (Color) | 30 cpm |
| Copy Resolution | Up to 600 dpi |
| Zoom Range | 25% to 400% |
| Connectivity | Ethernet, USB |
| Max. Paper Capacity | 1, 350 sheets |
| Display | 10.1-inch color touchscreen |
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