Ricoh MP C307 User Manual

3.Troubleshooting
42
IFAX Troubleshooting
Use the following procedures to determine whether the machine or another part of the network is causing the
problem.
Communication
Route
Item Action [Remarks]
General LAN 1. Connection with the
LAN
• Check that the LAN cable is connected to the
machine.
• Check that the LEDs on the hub are lit.
2. LAN activity Check that other devices connected to the LAN can
communicate through the LAN.
Between IFAX and
PC
1. Network settings on the
PC
• Check the network settings on the PC.
[Is the IP address registered in the TCP/IP properties in
the network setup correct?
Check the IP address with the administrator of the
network.]
2. Check that PC can
connect with the machine
• Use the "ping" command on the PC to contact the
machine.
[At the MS-DOS prompt, type ping then the IP address of
the machine, then press Enter.]
3. LAN settings in the
machine
• Check the LAN parameters
• Check if there is an IP address conflict with other
PCs.
[Use the "Network" function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
Between machine and
e-mail server
1. LAN settings in the
machine
• Check the LAN parameters
• Check if there is an IP address conflict with other
PCs.
[Use the "Network" function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
2. E-mail account on the
server
• Make sure that the machine can log into the e-mail
server.
• Check that the account and password stored in the
server are the same as in the machine.
[Ask the administrator to check.]
3. E-mail server
• Make sure that the client devices which have an
account in the server can send/receive e-mail.

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen