Ricoh MP C307 User Manual

3.Troubleshooting
43
Communication
Route
Item Action [Remarks]
[Ask the administrator to check.
Send a test e-mail with the machine’s own number as the
destination. The machine receives the returned e-mail if
the communication is performed successfully.]
Between e-mail
server and internet
1. E-mail account on the
Server
• Make sure that the PC can log into the e-mail server.
• Check that the account and password stored in the
server are the same as in the machine.
[Ask the administrator to check.]
2. E-mail server
• Make sure that the client devices which have an
account in the server can send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own number as the
destination. The machine receives the returned e-mail if
the communication is performed successfully.]
3. Destination e-mail
address
• Make sure that the e-mail address is actually used.
• Check that the e-mail address contains no incorrect
characters such as spaces.
4. Router settings
• Use the "ping" command to contact the router.
• Check that other devices connected to the router can
sent data over the router.
[Ask the administrator of the server to check.]
5. Error message by e-
mail from the network of
the destination.
• Check whether e-mail can be sent to another address
on the same network, using the application e-mail
software.
• Check the error e-mail message.
[Inform the administrator of the LAN.]

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen