Ricoh MP C307 User Manual

3.Troubleshooting
39
Fax Connection Unit Error Codes
Error Code - 01
Error
Code
Suggested Cause Action
01(1) IPv4/IPv6 not enabled Enable IPv4 and IPv6
01(3) “Cancel” is pressed by user. -
01(4) A false connection ID is being used. Check that the network is
established.
01(5) Network disconnected because of no response within a
specified time.
01(14)
• The machine either of destination or of local is entering
SP or Initial setting.
• An established connection exists.
• Exit SP or initial setting.
• Wait until the connection has
finished.
Error Code - 02
Error Code Suggested Cause Action
02(5)
• Wrong IP address/hostname is used
• The machine at destination power off
• LAN cable is disconnected
• Network is rebooting.
• Enter the correct IP address/Host name
• Turn on the main power.
• Connect the LAN cable
• Wait until the rebooting has finished.
Error Code - 03
Error
Code
Suggested Cause Action
03
• No user authentication applies for fax application
(i.e. Basic/Windows/LDAP/Custom Auth.)
• Settings other than user authentication are applied
to the fax application.
Configure the user authentication setting for
client-side and Remote Machine as the
following table.
Client-side Machine Remote Machine
OFF OFF
ON OFF
ON ON
Error Code - 04
Error
Code
Suggested Cause Action
04 Although the same user registered to the Remote Machine
• Register the same user to both

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen