3.Troubleshooting
38
Code Meaning Suggested Cause/Action
been registered.
• Register the DNS server for the remote machine or
configure an IP address of the remote machine.
22-
00
Original length exceeded the maximum
scan length
• Divide the original into more than one page.
• Check the resolution used for scanning. Lower the
scan resolution if possible.
• Add optional page memory.
22-
01
Memory overflow while receiving
• Wait for the files in the queue to be sent.
• Delete unnecessary files from memory.
• Transfer the substitute reception files to an another
fax machine, if the machine’s printer is busy or out of
order.
• Add an optional SAF memory card or hard disk.
22-
02
Tx or rx job stalled due to line
disconnection at the other end
• The job started normally but did not finish normally;
data may or may not have been received fully.
• Restart the machine.
22-
04
The machine cannot store received data
in the SAF
• Update the ROM
• Replace the FCU.
22-
05
No G3 parameter confirmation answer
• Defective FCU board or firmware.
23-
00
Data read timeout during construction
• Restart the machine.
• Replace the FCU.
25-
00
The machine software resets itself after a
fatal transmission error occurred
• Update the ROM
• Replace the FCU.
F0-
xx
V.34 modem error
• Replace the FCU.
F6-
xx
SG3 modem error
• Update the SG3 modem ROM.
• Replace the SG3 board.
• Check for line noise or other line problems.
• Try communicating another V.8/V.34 fax.
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