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Why does the Authentication screen appear on my Ricoh All in One Printer?
The Authentication screen appears on your Ricoh All in One Printer because Basic Authentication, Windows Authentication, or LDAP Authentication is enabled. Enter your login user name and user password to proceed.
Why does my Ricoh All in One Printer say 'output tray is full'?
If your Ricoh All in One Printer displays the message 'Following output tray is full. Remove paper', this indicates that the output tray is full. To resume printing, remove the paper from the output tray.
Why is my Ricoh All in One Printer printing images on the reverse side of the paper?
If your Ricoh All in One Printer is printing images on the reverse side of the paper, it is likely that the paper was loaded incorrectly. Make sure to load the paper correctly.
What to do if my Ricoh All in One Printer display is turned off?
If the display of your Ricoh All in One Printer is off, the device may be in Low Power mode. To resolve this, touch the display panel or press any key on the control panel to exit Low Power mode. Alternatively, the printer could be in Sleep mode. Press the [Energy Saver] key or the [Check Status] key to exit Sleep mode.
What to do if my Ricoh All in One Printer indicates that the output tray is full when printing Z-folded paper?
When printing Z-folded paper, if your Ricoh All in One Printer indicates that the output tray is full even though the amount of output paper on the tray is less than the stack capacity, it's likely that the Z-fold support tray is not set. Set the Z-fold support tray for the finisher or multi-folding unit.
Why does output paper to the stacker tray not align properly on my Ricoh All in One Printer?
If output paper to the stacker tray does not align properly on your Ricoh All in One Printer, especially when using coated paper or paper with a weight of 280.0 g/m2 or more and a size of A3, SRA3, or larger, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
What to do if paper is curled when delivered to the high capacity stacker of my Ricoh All in One Printer?
If paper delivered to the high capacity stacker is curled, causing it to not align properly on your Ricoh All in One Printer: * When the paper is curled downward, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators". * When the paper is curled upward, select [Adjust Curl: Weak], [Adjust Curl: Medium], or [Adjust Curl: Strong] under [Adjust Paper Curl] in "Adjustment Settings for Operators".
How to fix misfeeds when printing to envelopes on my Ricoh All in One Printer?
If you are experiencing misfeeds when printing to envelopes on your Ricoh All in One Printer, the envelopes may be curled. Ensure you fully flatten curled envelopes before loading them. Also, avoid stacking envelopes over the specified limit for the paper tray. If misfeeds continue, load envelopes one at a time and print them individually.
What to do if my Ricoh All in One Printer shows an error message even after closing the indicated cover?
If your Ricoh All in One Printer displays an error message even after closing the indicated cover, it is possible that one or more covers that are not indicated are still open. Ensure that all covers of the machine are closed.
What to do if my Ricoh All in One Printer shows an error message after removing jammed paper?
If your Ricoh All in One Printer continues to display an error message even after you've removed the misfed paper, it's possible that paper is still jammed in the tray. Remove the jammed paper following the procedures displayed on the control panel.
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