RIKA NEX - Cleaning the Flue Pipes; Checking Door Seals; Checking Door Bolts; Troubleshooting Common Problems

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8. PROBLEMS  POSSIBLE SOLUTIONS
Problem 1
Fire burns with weak, orange flame, window is sooted up.
Cause(s)
Q Poor chimney draught
Q Damp wood
Q Incorrect heating up
Q Stove is sooted over inside
Possible solutions
Q Check whether flue gas pipes are blocked with ash
(see CLEANING AND MAINTENANCE).
Q Use dry wood and correct fuel amounts
(see BRIEF INFORMATION ON COMBUSTIBLE  LOGS)
Q Check whether the suction nozzles and air inlet pipe or flue tube
are blocked.
Q Check door and cleaning cover seals for leaks
(see CLEANING AND MAINTENANCE)
Q Have service performed by authorised specialist company.
Q Every glass plate must be cleaned from time to time (depending
on use) with glass cleaner.
Problem 2
Stove smells strongly and / or fumes are emitted.
Cause(s)
Q Burning-in phase (taking into service)
Q Stove has accumulated dust and/or dirt
Possible solution(s)
Q Wait to end of burning-in phase and vent sufficiently
Q Suction off any dust deposits from the convection air openings at
regular intervals
Problem 3
Flue gas discharge when wood is added and during heating phase.
Cause(s)
Q Combustion chamber door opened too fast
Q Too much ash in combustion chamber
Q Adding logs to snappy
Q Chimney draught too low
Q Flue pipe connection leaks
Q Logs combustion still running (visible flame)
Possible solution(s)
Q open the combustion chamber door moderate
Q regular cleaning of combustion chamber (vacuum)
Q Adding logs carefully
Q Check chimney
Q Check connections and if necessary re-seal
Q Add logs after flame is gone
Q Check seals and replace (fire door, ..)
Cleaning the flue pipes
Annually!
Remove the flue pipes. Inspect and clean the chimney connection.
Brush off any soot and dust deposits in the fire and in the flue pipes
and vacuum.
Note
Accumulated fly ash in the flue gas channels may impair the
performance of the stove and pose a safety risk.
Checking door seal
Annually!
The condition of the seals at doors and glass should be checked at
least once a year. Repair or replace seals depending on condition.
Note
Only intact seals ensure your stove works perfectly!
Checking the door bolts
At serial number 1457419 or lower, servicing also includes checking
and tightening of both door bolts (top and bottom).
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