PROBLEM
Fan not running,
URSACHE:
➧ Stove has no power supply.
POSSIBLE SOLUTIONS:
➧ Check that the stove plug is connected to
the power supply. Ensure that the correct
mains voltage is available at the wall plug.
Caution: Remove mains plug!
PROBLEM
Soot or flue dust outside of the stove
CAUSE(S):
➧ Grate door open when stove is lit.
➧ Leaks in the flue system or flue lines.
POSSIBLE SOLUTIONS:
➧ Always keep the grate door closed and if
possible only open when the stove is not
operating.
➧ Rectify leaks in the extraction system
(e.g. use heat resistant aluminium
adhesive strip, heat resistant adhesive
strip or heat resistant silicon).
CAUTION: checks must only be carried
out on the control and cabling when no
power is applied to the stove. Only trained
personnel may carry out repairs.
CONTROL OF ERROR MESSAGES
If the stove does not stop according to the
program (e.g. pellet container empty, over
temperature triggered, lower temperature
protection error message, air sensor fault,
combustion fault (e.g. clogged combustion
module, unsealed grate door, broken glass
in grate door, etc) the error message “Err”
(Error) appears on the display.
When an error message occurs the corre-
sponding cause must be rectified, the stove
can then be re-started by pressing
“ON/OFF”.
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ENGLISH
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