Rinnai DONSR14Z72 User Manual

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This appliance shall be installed in accordance with:

• Manufacturer’s Installation Instructions

• Current AS/NZS 3000

• Local Regulations and Municipal Building Codes including local OH&S requirements

This appliance must be installed, maintained and removed only by an Authorised Person.

For continued safety of this appliance it must be installed and maintained in

accordance with the manufacturer’s instructions.

cool

SET TEM P.

MODE

SWING

SWING

TURBO

SLEEP

SHORT

CUT

TIMER

ON

FAN

SPEED

LED

TIMER

OFF

LOCK RESET

ON/OFF

TEMP

- +

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Questions and Answers:

M
Michael CobbAug 9, 2025
How to troubleshoot a Rinnai DONSR14Z72 Air Conditioner that is not working?
- E
  Eric HarrisonAug 9, 2025
  If your Rinnai Air Conditioner isn't working, several things could be the issue. First, there might be a power failure; in that case, wait for the power to be restored. The power switch might be off, so ensure it's turned on. A burned-out fuse could also be the culprit, requiring a fuse replacement. Check the remote control batteries and replace them if they're dead. Lastly, the unit's 3-minute protection feature might be active; wait three minutes after restarting the unit.
D
Daniel PhillipsAug 14, 2025
Why is my Rinnai DONSR14Z72 Air Conditioner not cooling properly?
- K
  Katherine NelsonAug 15, 2025
  If your Rinnai Air Conditioner isn't cooling well, consider these possibilities: * The temperature setting might be too high; try lowering it. * A dirty air filter can restrict airflow; remove and clean it according to the instructions. * Blocked air inlet or outlet; turn off the unit, remove any obstructions, and then turn it back on. * Open doors or windows let warm air in; make sure they are closed. * Sunlight generates excessive heat; close windows and curtains. For dirty heat exchangers or low refrigerant levels, contact a qualified service technician.
C
cleeAug 20, 2025
Why is my Rinnai DONSR14Z72's heating performance poor?
- D
  David SandersAug 20, 2025
  If your Rinnai Air Conditioner isn't heating well, it could be due to a few reasons. Ensure all doors and windows are closed to prevent cold air from entering. For issues related to low refrigerant levels or if the outdoor temperature is lower than 7°C, contact a qualified service technician.
M
Matthew HebertAug 27, 2025
What to do if Rinnai DONSR14Z72 starts and stops frequently?
- J
  Jermaine GarciaAug 27, 2025
  If your Rinnai Air Conditioner starts and stops frequently, it could be due to several technical issues that require professional attention. Contact a qualified service technician to address these potential problems: * Too much or too little refrigerant in the system. * Air, incompressible gas, or foreign material in the refrigerant system. * A blocked system circuit. * A broken compressor. * Voltage that is too high or too low.
W
william76Sep 1, 2025
What to do if the grill of Rinnai Air Conditioner will not completely insert into the panel?
- S
  Scott MillerSep 1, 2025
  If the grill of your Rinnai Air Conditioner won't fully insert into the panel, contact a qualified service technician to take the grill down and check if the air filter has come away from the panel or to adjust the drop hanger eye ring, ensuring the tip of the drop hanger does not exceed the outer frame of the grill.

Rinnai DONSR14Z72 Specifications

General

Cooling Capacity	14.0 kW
Heating Capacity	16.0 kW
Refrigerant	R410A
Operating Temperature (Cooling)	18°C to 46°C
Operating Temperature (Heating)	-15°C to 24°C

Summary

Warnings & Important Information

Installation and Regulatory Requirements

Regulations and installation requirements for the appliance, including national standards.

Optimal Operating Temperature Ranges

Optimal operating temperature ranges for cooling, heating, and dry modes for efficient performance.

Warranty Exclusion Details

Safety Precautions

Crucial safety measures and warnings to prevent hazards during operation and installation.

Indoor Unit Major Parts & Functions

Energy Saving Tips

Operation - Remote Control

Achieving Optimal Performance

Tips for maximizing the air conditioner's efficiency and performance via remote.

Care & Maintenance

Maintenance Safety Precautions

Essential safety warnings and precautions to follow during cleaning and maintenance.

Unit Maintenance

Cleaning the Air Filter

Step-by-step instructions for removing and cleaning the air filter for optimal efficiency.

Repairing Refrigerant Leaks

Procedure to follow in case of refrigerant leaks and associated safety warnings.

Service Maintenance Schedule

Common Problems and Troubleshooting

Common Problems and Solutions

Lists common symptoms, their possible causes, and solutions for troubleshooting.

Troubleshooting Guide

General Troubleshooting Tips

Checks and solutions for common issues like unit not working or poor performance.

Error Code Reference

Table of error codes, their causes, and corresponding indicator flashes.

When to Call for Service

Warranty Information

Terms of Warranty - Australia

Overview of Rinnai's warranty terms and conditions for products sold in Australia.

Australian Consumer Law Rights

Warranty Details

Product Warranty Periods

Warranty Service and Repair

Warranty Conditions and Exclusions

Conditions of Warranty

Exclusions from Warranty

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