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Rinnai HDC211i - User Manual

Rinnai HDC211i
40 pages
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To Suit Water Heater Models -
INFINITY 32
REU-VRM3237WG
INFINITY 26 REU- VRM2626WG
INFINITY 26i REU-VRM2632FFUG
INFINITY 20 REU-VRM2024WG
INFINITY 16 REU-VRM1620WG
INFINITY ENVIRO 32 REU-KM3237WD
INFINITY ENVIRO 26 REU-KM2635WD
B16 REU-VR1620WB
B20 REU-VR2024WB
B26 REU-VR2626WB
HD250e REU-VRM3237WC
HD200e REU-VRM2632WC
HD200i REU-VRM2632FFUC
HDC211e REU-KM3237WDC
HDC211i REU-KM3237FFUDC
Operation / Installation
Manual
Rinnai Continuous Flow Water Heaters
This appliance shall be installed in accordance with:
• Manufacturers Installation Instructions
• Current AS/NZS 3000, AS/NZS 3500 & AS/NZS 5601
• Local Regulations and Municipal Building Codes including local OH&S requirements
This appliance must be installed, maintained and removed by an Authorised Person.
For continued safety of this appliance it must be installed operated and maintained
in accordance with the manufacturers instructions.
This Appliance complies
with AS 3498:2009
SAI GLOBAL LIC. W208

Table of Contents

Questions and Answers

  • L
    Lisa ReyesAug 19, 2025
    What to do if my Rinnai HDC211i Water Heater starts then shuts down immediately?
    • C
      collinscaitlynAug 19, 2025
      If your Rinnai Water Heater starts and then immediately shuts down, verify that the power is still on. Also, check that the gas isolation valves at the unit and the gas meter are fully open. Ensure your hot water tap is fully open as well.
  • A
    April Warren DVMAug 21, 2025
    What to do if my Rinnai HDC211i Water Heater has no ignition or gas supply?
    • C
      Cathy DicksonAug 22, 2025
      If your Rinnai Water Heater has no ignition or gas supply, check that the gas is turned on at both the water heater and the gas meter or cylinder.
  • A
    Antonio ChangAug 23, 2025
    Why does my Rinnai Water Heater start and then the water goes cold?
    • R
      ralph09Aug 25, 2025
      If your Rinnai Water Heater starts and then the water goes cold, verify that the power is still on. Also, try opening your hot water tap further.
  • R
    Robert RiosAug 26, 2025
    What to do if there is a power interruption during bath fill with my Rinnai Water Heater?
    • R
      Renee ParkerAug 26, 2025
      If there's a power interruption during a bath fill and water won't flow on power reinstatement with your Rinnai Water Heater, turn off all hot water taps and press the On/Off button twice.
  • W
    wguzmanAug 27, 2025
    How to fix Rinnai HDC211i no ignition/no gas supply?
    • M
      Melanie HortonAug 27, 2025
      If your Rinnai Water Heater won't ignite due to a potential lack of gas supply, first, verify that the gas is turned on both at the water heater itself, and at the gas meter or cylinder.
  • M
    melissa99Aug 29, 2025
    What to do if Rinnai HDC211i has flame failure / low gas flow?
    • M
      mariagonzalezAug 29, 2025
      If you're experiencing flame failure or low gas flow with your Rinnai Water Heater, start by checking that the gas is turned on at both the water heater and the gas meter or cylinder. Also, ensure there are no obstructions blocking the flue outlet.
  • S
    Stephen GatesAug 31, 2025
    What to do if Rinnai Water Heater does not start?
    • N
      Nathan DelacruzSep 1, 2025
      If your Rinnai Water Heater isn't starting, make sure the power is on at the unit and check that the isolation valves are open.
  • K
    Kevin CareySep 2, 2025
    How to fix a noticeable reduction in water flow in my Rinnai HDC211i?
    • R
      revansSep 2, 2025
      If you notice a reduction in water flow in your Rinnai Water Heater, the inlet water filter may need to be cleaned. It is recommended to schedule a service call.
  • M
    Mark ColeSep 4, 2025
    How to fix noticeable reduction in water flow in Rinnai HDC211i Water Heater?
    • M
      Mr. Steve KentSep 5, 2025
      If you notice a reduction in water flow with your Rinnai Water Heater, the inlet water filter may need cleaning. A service call is recommended.
  • S
    Susan JohnsonSep 6, 2025
    What to do if Rinnai HDC211i Water Heater starts then the water goes cold?
    • J
      julian44Sep 7, 2025
      If your Rinnai Water Heater starts but the water goes cold, verify that the power is still on and try opening your hot water tap further.

Summary

Regulatory Information

Features and Benefits

Important Information

Operation Without Controllers

General Water Control Information

Maximum Delivery Temperatures

Factory pre-set maximum delivery temperatures for various models, adjustable by authorised persons.

General Water Control Information

Universal and Deluxe Water Controllers Configurations

Details on combining and maximum number of universal and deluxe controllers that can be fitted.

Universal Water Controllers

About the Universal Water Controller (MC-91 Q)

Identifies components and functions of the MC-91Q universal water controller.

Universal Controller Operation and Temperature Adjustment

Steps to switch on the controller and select/adjust water temperature.

Universal Water Controllers

How to Use Two or More Universal Water Controllers

Instructions for operating multiple universal water controllers and transferring priority.

Transferring Priority

Explains how to transfer control priority between connected water controllers.

Adjusting Temperature

How to select and adjust the desired water temperature when multiple controllers are in use.

Deluxe Bathroom Water Controllers

About the Deluxe Bathroom Water Controller (BC-100 V)

Identifies components and functions of the BC-100V deluxe bathroom water controller.

Deluxe Bathroom Controller Operation and Sound Settings

Steps to switch on the controller and adjust sound settings.

Deluxe Bathroom Water Controllers

Deluxe Bathroom Controller Clock and Temperature Settings

How to set the clock and adjust the desired water temperature on the controller.

Deluxe Bathroom Water Controllers

Shower Saver and Bath Fill Function Operation

Instructions on using shower saver and bath fill functions for automatic water dispensing.

Shower;Bath Temperature and Volume Settings

How to set the desired temperature and water volume for shower or bath fill.

Deluxe Bathroom Water Controllers

Shower Saver;Bath Fill Stopping and Multiple Controller Use

How to stop functions, combine controllers, and understand operation completion.

Deluxe Kitchen Water Controllers

About the Deluxe Kitchen Water Controller (MC-100 V)

Identifies components and functions of the MC-100V deluxe kitchen water controller.

Deluxe Kitchen Controller Operation and Sound Settings

Steps to switch on the controller and adjust sound settings for the kitchen model.

Deluxe Kitchen Water Controllers

Deluxe Kitchen Controller Clock and Temperature Settings

How to set the clock and adjust the desired water temperature on the kitchen controller.

Smartstart Pre-Heat Operation

About the Smartstart Preheat System

Explains the purpose and function of the optional Rinnai Smartstart® preheat system.

Smartstart Preheat Function Activation

Details on how to activate and use the Smartstart® preheat function for water warming.

Troubleshooting

Error Codes and Remedies

Lists common error codes, their faults, and suggested remedies for diagnosis.

Troubleshooting Without Controllers

Common faults and remedies for units operated without any water controllers.

Installation Manual

General Installation Guidelines and Regulations

General guidance and regulations applicable to the installation of the appliance.

General Installation Instructions

Installation Regulations and Appliance Location

Requirements for installing the appliance according to standards and suitable locations for installation.

General Installation Instructions

Pipe Sizing, Water Supply and Delivery Temperature Considerations

Information on pipe sizing, water pressure, impurities, and setting delivery temperatures.

Installation Configurations and Safety Devices

Instructions for appliance and controller setup, including temperature limiting devices.

General Installation Instructions

Appliance Mounting and Service Connection Points

Steps for mounting the appliance and identifying key service connection points.

General Installation Instructions

Horizontal Flue Terminal Clearance Requirements

Minimum clearances required around the horizontal flue terminal for safe operation and compliance.

General Installation Instructions

Horizontal Obstructions and Multiple Installation Clearances

Guidance on clearances from obstructions and considerations for multiple appliance installations.

General Installation Instructions

Appliance and Water Controller Dimensions

Provides detailed physical dimensions and fitting diameters for various appliance and controller models.

General Installation Instructions

Co-Axial Flueing Installation for Internal Models

Instructions for installing co-axial flue systems for internal Rinnai water heater models.

General Installation Instructions

Condensate Drain System for REU-KM Models

Guidance on the continuous condensate drain system for REU-KM models.

General Installation Instructions

Condensate Drain Interconnection and Freezing Area Management

How to connect condensate drains, use tundishes, and manage areas prone to freezing.

Water Controller Installation

Water Controller Positioning and Cable Connections

Guidelines for controller placement, cable types, and connection considerations.

Fitting the Universal Water Controller (MC-91 Q)

Step-by-step instructions for physically installing the MC-91Q universal water controller.

Water Controller Installation

Optional Programming for Universal Controller (MC-91 Q)

Optional programming steps for the MC-91Q, such as activating a fourth controller.

Water Controller Installation

Fitting Deluxe Kitchen and Bathroom Controllers

Step-by-step instructions for physically installing the MC-100V and BC-100V controllers.

Water Controller Installation

Connecting Controller Cables to the Water Heater

Detailed steps for connecting communication cables from water controllers to the water heater unit.

Commissioning

Commissioning Testing and Delivery Temperature Verification

Procedures for testing functions, including delivery temperature confirmation.

Commissioning

Gas Pressure Setting and Commissioning Checklist

Guidance on setting gas pressure and using the commissioning checklist for verification.

Accessories

Product Records

Rinnai HDC211i Specifications

General IconGeneral
TypeTankless
CategoryResidential
Energy Factor0.82
Ignition TypeElectronic Ignition
Gas TypeNatural Gas
Maximum BTU Input199, 000 BTU/h
Minimum BTU Input15, 000 BTU/hr
Maximum Flow Rate11 GPM
Flow Rate11.0 GPM
Temperature Range98°F - 140°F
VentingDirect Vent
Vent Size3"
Electrical Requirements120V
Warranty5 years on parts
Energy EfficiencyHigh

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