How to fix no ignition / no gas supply on Rinnai Water Heater?
- JJessica KingAug 12, 2025
If your Rinnai Water Heater isn't igniting or has no gas supply, verify that the gas is turned on at the water heater, gas meter, or cylinder.
How to fix no ignition / no gas supply on Rinnai Water Heater?
If your Rinnai Water Heater isn't igniting or has no gas supply, verify that the gas is turned on at the water heater, gas meter, or cylinder.
What to do if power interruption during Bath fill in Rinnai Water Heater?
If a power interruption occurs during a bath fill and water doesn't flow when power is restored to your Rinnai Water Heater, turn off all hot water taps and press the On/Off button twice.
What to do if Rinnai Water Heater water doesn't flow after a power interruption during bath fill?
If your Rinnai Water Heater experiences a power interruption while filling a bath and water doesn't flow when power is restored, turn off all hot water taps, then press the On/Off button twice.
What to do if there is a flame failure / low gas flow in my Rinnai REU-AM2626WD?
If you experience a flame failure or low gas flow with your Rinnai Water Heater, first, ensure that the gas supply is turned on at both the water heater and the gas meter or cylinder. Then, check for any obstructions that might be blocking the flue outlet.
What to do if the wireless water controller is 'Out of Range' in Rinnai Water Heater?
If the wireless water controller (when fitted) is 'Out of Range' due to the distance from transceiver or an obstruction with your Rinnai Water Heater, try moving the wireless water controller or transceiver, or remove the obstruction.
What to do if incorrect dipswitch setting detected in Rinnai Water Heater?
If an Incorrect Dipswitch Setting is Detected on your Rinnai Water Heater, the installer needs to check the Dipswitch Settings. It is recommended to schedule a service call.
Why does my Rinnai REU-AM2626WD Water Heater have flame failure or low gas flow?
If you are experiencing flame failure or low gas flow with your Rinnai Water Heater, verify that the gas is turned on at both the water heater and the gas meter or cylinder. Also, check for any obstructions to the flue outlet.
What causes a Rinnai Water Heater wireless controller to be out of range?
If fitted, a Rinnai Water Heater's wireless water controller might be ‘Out of Range’ because of the distance from the transceiver or an obstruction. To resolve this, try moving the wireless water controller or transceiver, or remove any obstructions.
Type | Tankless |
---|---|
Fuel Type | Natural Gas |
Category | Residential |
Gas Type | Natural Gas |
Energy Factor | 0.82 |
Voltage | 120V |
Ignition Type | Electronic Ignition |
Venting | Direct Vent |
Temperature Range | 98°F to 140°F |
Maximum BTU Input | 199, 000 BTU |
Warranty | 12 years heat exchanger, 5 years parts |
Essential initial safety and operational guidance before appliance use.
Critical safety warning about scalding hazards and preventative measures.
Provides essential safety guidelines for operating the appliance correctly.
Explains factory pre-set and adjustable maximum water output temperatures.
Details how users can precisely control water temperature via controllers.
Step-by-step guide for operating the MC-601Q universal water controller.
Explains the function and operation of the optional Smartstart pre-heat system.
Lists error codes, their descriptions, and recommended remedies for troubleshooting.
Information on required servicing, authorized personnel, and contact details.
Specifies installation compliance with relevant Australian standards and codes.
Guidance on selecting the optimal and safe location for installing the appliance.
Important information on safe hot water delivery temperatures and compliance.
Specifies required clearances for horizontal flue terminals based on AS/NZS 5601.
Specific flue installation requirements for internal Infinity-i and HD-i models.
Explains the roles of master and sub controllers and their temperature limits.
Guidance on suitable and unsuitable locations for installing water controllers.
Detailed steps for installing the MC-601Q universal water controller.
Steps to perform pre-operation checks and tests after installation.
How to confirm and adjust delivery temperatures post-installation.