Rinnai RU80i - Limited Warranty for Ultra Series RU80, RU98; What is covered?; How long does warranty coverage last?; What will Rinnai do?

68 KB Series Manual


The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed
and operated according to Rinnai wrien installaon instrucons, subject to the terms within this Limited Warranty
document. This Limited Warranty applies only to products that are installed correctly. Improper installaon may void
this Limited Warranty. Rinnai strongly suggests that you use a licensed professional who has aended a Rinnai
installaon training class before installing this water heater. This Limited Warranty coverage as set out in the table
below extends to the original purchaser and subsequent owners, but only while the product remains at the site of the
original installaon. This Limited Warranty only extends to the rst / original installaon of the product and
terminates if the product is moved or reinstalled at a new locaon.

[1] Period of coverage is reduced to 3 years from date of purchase when used as a recirculang water heater within a
hot water recirculaon loop, where the water heater is in series with a recirculaon system and all recirculang
water ows through the water heater, and where an aquastat / thermostat, mer, or an on-demand recirculaon
system is not incorporated.
[2] The Rinnai Limited Warranty for a heat exchanger used in a recirculaon system which is controlled through an
aquastat / thermostat, or mer, or an on-demand system is 12 years for residenal applicaons and 5 years for
commercial applicaons.
[3] Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature seng
exceeds 160° F (71° C).
[4] Labor coverage is extended to 5 years in residenal applicaons and to 2 years in commercial applicaons if the
product is registered within 30 days (except registraon is not required in California and Quebec) and/or if the
other condions above in the Residenal Applicaons and Commercial Applicaons secons are sased.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.

Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair or
replacement of any such part or component during the term of the labor warranty period. All repair parts must be
genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is properly
trained, state qualied or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discreon. Rinnai does not authorize any
person or company to assume for it any obligaon or liability in connecon with the replacement of the product. If
Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product
at Rinnai’s sole discreon. If a component or product returned to Rinnai is found to be free of defects in material or
workmanship, or damaged by improper installaon or damaged during return shipping, the warranty claim for
product, parts and labor may be denied.
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Residenal Applicaons
If used for both residenal water
heang and space heang purposes
Commercial Applicaons
Heat Exchanger 12 years [1] [2] [3] 10 years [1] [3] 5 years [1] [2]
All Other Parts and Components 5 years [1] 5 years [1] 5 years [1]
Reasonable Labor 1 year [4] 1 year [4] 1 year [4]