Rinnai Symmetry RDV3611 User Manual (English)

Other manuals for Rinnai Symmetry RDV3611

Maintenance Instructions20 pages

Installation Guide28 pages

Instructions2 pages

Questions and Answers:

J
Jack MartinAug 13, 2025
How to fix a Rinnai Symmetry RDV3611 Indoor Fireplace when the burner will not light?
- J
  Jordan HardinAug 13, 2025
  If the burner of your Rinnai Indoor Fireplace will not light, it could be due to several reasons: * No power: Ensure the power cord is plugged in and turned on. * No gas: Ensure the gas supply is turned on. * Power cut: Re-ignite after power is restored. * Air in gas pipe: Purge air (this should be done by an installer). * Ignition failure: Repeat the ignition steps.
E
Elizabeth ChristensenAug 16, 2025
What to do if the controller display of my Rinnai Symmetry RDV3611 Indoor Fireplace is blank?
- J
  Jordan GutierrezAug 16, 2025
  If the controller display of your Rinnai Indoor Fireplace is blank, it's likely due to flat batteries. Check the batteries and replace them with new ones if necessary.
A
Amanda WallaceAug 20, 2025
What to do if the power LED is on but the Rinnai Symmetry RDV3611 isn’t going and the controller doesn’t work?
- A
  aballAug 20, 2025
  If your Rinnai Indoor Fireplace isn't going, but the power LED is on and the controller isn't working, it indicates a fault mode. To resolve this, press the On/Off button on the control panel once (the LED will flash), then press it again (the LED will stay on). The fire should then attempt to re-ignite, and the controller should start working.
K
Kristi RhodesAug 25, 2025
What to do if I smell gas from my Rinnai Symmetry RDV3611?
- T
  Terry SparksAug 25, 2025
  If you smell gas from your Rinnai Indoor Fireplace, it could be due to a gas leak. Immediately turn off the gas supply at the meter or LPG cylinder and contact your installer.
J
Janet MendezAug 27, 2025
Why does my Rinnai Symmetry RDV3611 keep turning itself off?
- S
  susandiazAug 28, 2025
  Your Rinnai Indoor Fireplace might keep turning itself off because the set room temperature has been reached, which is normal operation. The fire turns off once it reaches the set temperature. To keep the fire on continuously, switch to flame mode or increase the set temperature.
S
Sara CortezAug 31, 2025
Why does my Rinnai Symmetry RDV3611 Indoor Fireplace come on at the wrong time?
- J
  Jennifer StokesAug 31, 2025
  If your Rinnai Indoor Fireplace comes on at the wrong time, it's likely that the program is not set correctly. Check the program periods and ensure the AM/PM settings on the controller are correct.
T
tracymartinSep 4, 2025
Why is there condensation on the glass of my Rinnai Indoor Fireplace?
- M
  melissa02Sep 4, 2025
  If you notice condensation on the glass of your Rinnai Indoor Fireplace, this is normal during operation. Simply allow the heater to warm up, and the condensation will disappear.
K
Kendra RussellSep 7, 2025
Why is there a small soot deposit on the logs of my Rinnai Symmetry RDV3611 Indoor Fireplace?
- M
  Melanie KhanSep 7, 2025
  A small soot deposit on the logs of your Rinnai Indoor Fireplace is a result of normal operation, so no action is required.

Rinnai Symmetry RDV3611 Specifications

General

Type	Direct Vent Gas Fireplace
Fuel Type	Natural Gas or Propane
Ignition System	Electronic Ignition
Venting	Direct Vent
Warranty	Limited Lifetime Warranty
Control Type	Remote Control
BTU Input	36, 000 BTU
Log Set	Ceramic Fiber

Summary

Important Safety Information

Installation Requirements

Key requirements for installing the Symmetry RDV3611 appliance correctly.

Warning on Improper Use

Highlights risks associated with incorrect installation, adjustment, or maintenance.

Introduction to Symmetry RDV3611

Product Overview and Features

Details gas consumption, output, efficiency, and key features of the Symmetry RDV3611.

Safety Precautions

General Safety Guidelines

Essential safety rules for operating the Rinnai appliance.

Visual Safety Warnings

Illustrates and explains specific actions to avoid during operation.

Installation Clearances

Clearance Requirements

Specifies minimum distances for safe installation around the appliance.

General Information and Installation

Cladding, Electrical, and Heat Transfer

Covers cladding options, electrical connections, and optional heat transfer kits.

Licensed Installation and Safety Devices

Ensuring professional installation and understanding built-in safety mechanisms.

TV Installation Above Fireplace

Guidance on safely installing a TV above the Rinnai fireplace.

Wireless Controller Operation

Controller Functionality and Placement

Explains how the controller works and optimal placement for accurate room sensing.

Controller Dimensions and Battery

Details the physical size of the controller and battery specifications.

Handy Tips for Controller Use

Provides useful advice for operating the wireless controller effectively.

Operating Your Rinnai RDV3611

Fan Operation and Start-up Sequence

Explains the fan's operation delay and the initial heater start-up process.

Modes of Operation Overview

Introduces the three available operating modes for the RDV3611.

Automatic Shut-off Feature

Details the safety feature that automatically shuts off the heater if it overheats.

Modes of Operation Explained

Manual Mode

Setting a specific temperature manually, independent of time or schedule.

Automatic Mode

Regulating temperature based on programmed time and temperature settings.

Flame Control Mode

Adjusting flame intensity directly, overriding temperature controls.

Programming Your Controller

Setting the Clock and Day

Essential first step to set the correct time and day for programming.

Setting Period Start Times and Temperatures

Programming daily schedules with specific start times and desired temperatures.

Weekday vs. Weekend Programming

Options for creating separate programs for weekdays and weekends.

Using the Controller

Synchronizing the Controller

Ensuring the wireless controller communicates correctly with the fire.

Turning Heater On and Off

Basic functions to start and stop the Rinnai appliance using the controller.

Adjusting Temperature and Modes

How to change flame intensity, temperature, and operating modes.

Switching Between Celsius and Fahrenheit

Changing the temperature display unit from Celsius to Fahrenheit and vice versa.

Appliance Operation without Controller

Manual Control Panel Operation

Operating the heater directly from the appliance control panel.

Power Failure Restart Procedure

Steps to restart the appliance after a power outage.

Troubleshooting Common Issues

Burner and Gas Supply Problems

Diagnosing issues related to burner ignition and gas supply.

Soot, Condensation, and Timing Issues

Addressing common visual issues like soot, condensation, and incorrect timing.

Controller Display and Heater Shut-off

Resolving problems with the controller display or unexpected heater shutdowns.

Abnormal Flame Pattern

Identifying Normal Flame Behavior

Understanding what constitutes a normal flame pattern after warm-up.

Warning Signs of Flame Issues

Recognizing symptoms that may indicate a problem with the fire.

Maintenance and Servicing

Cleaning External Surfaces

Instructions for cleaning the exterior of the Rinnai appliance.

Glass Cleaning Procedure

Step-by-step guide for safely cleaning the inside of the appliance glass.

Servicing Recommendations and Warranty

Information on recommended servicing intervals and its relation to the warranty.

Commissioning and Installer Details

Installation Checklist

Key checks to be completed by the installer during commissioning.

Installer Contact Information

Record of the installer's details for future reference and compliance.

Limited Warranty Information

Warranty Terms and Conditions

Details the coverage, exclusions, and requirements of the Rinnai warranty.

Recording Purchase Details

Section for users to record retailer, date, and product details for warranty claims.

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