Owner’s manual | Rize Split adjustable bed8
Troubleshooting
Check if the remote buttons light up when pressed. If not,
replace the batteries.
Remote control does not work or light up.
Symptom Solutions
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
Make sure the remote control is paired with the adjustable bed.
Check that the power cord is plugged into a working electrical
outlet.
Unplug the power cord from the outlet. After 1 minute, plug it
back in. Press any button on the remote control and check if the
bed responds.
Check if the control box is working properly. Make sure the
control box is properly connected to the power supply unit
by checking if the LED light turns on when the power cord is
plugged in.
Check the batteries in the remote control. Replace with new
batteries, if necessary.
Make sure batteries are properly installed. Follow the markings
on the battery compartment.
Check that the surge protection device or electrical outlet is
not defective.Test the outlet by plugging in another working
appliance.
The adjustable bed does not respond when
the remote is used.
No features or functions of the adjustable
bed activates.
Clear any clutter or obstructions under and around the
adjustable bed. Radio frequency interference from other
remotes or electronic devices may affect normal operation.
Check the batteries in the remote.
Assure the keys on remote are being pressed firmly down when
operating the Head and Foot buttons.
The adjustable bed stutters when in motion.
To Next Page
