18
Trouble Shooting
When the machine breaks down, the red LED will flash or be always on
when the LED is broken, and it will be accompanied by a beeping sound.
Please refer to the following sounds and light flashing tips to solve the
problem of the robot vacuum. If you still can't handle it, please contact our
customer services at any time.
Tips: For some faults, you can solve the problem by restarting the machine. To
restart the machine, press the switch on the bottom of the machine, you will hear a
beep, indicating that the restart was successful.
Prompt
Always Red
Flash Red
1 beep
2 beeps
3 beeps
4 beeps
1 beep
2 beeps
3 beeps
Cause Solution
There may be an obstacle stuck
in the side wheel
Restart after cleaning the side
wheels
Restart after cleaning the side
brush
Clean the dust box and fan,
then restart
Remove and clean the cover
and roller brush of the vacuum
and restart
Press the left, center and right
side of the anti-collision beam
with your hand to check
whether it can rebound
automatically
Clean the down-ward sensor
of the machine, place the
machine on level ground,
and restart
Put the robot vacuum back to
the charging base for
charging
There may be an obstacle
stuck in the side brush
The fan may has an obstacle
There may be an obstacle
stuck in the roller brush
Bumper may be held up
There are dirts on the down-
ward sensor or the machine
is on a suspended ground/in
dark environment
The battery is low
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