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Frequently Asked
Questions
Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not flat. Fill some ground
to flatten the lawn around the Base Station to allow smooth
entrance. Make sure the Perimeter Wire is laid according to the
installation instructions on the supplied installation template.
Make sure that the Base Station is placed on a relatively level
ground.
Poor mowing quality
The blade may be dull. Remove the Disabling Device. Put on
heavy-duty gloves and inspect the blade. Replace if needed.
Avoid mowing wet grass. For the best cut, operate your mower
when the grass is dry. It is recommended not to mow in the
early morning hours.
Patchy and uneven mowing
Current mowing times are not enough. Increase the time your
mower runs on the lawn. Define additional starting points (not
applicable to models for lawns under 200 m
2
/ 2150 ft
2
) for a
more uniform coverage.
Mower does not depart from base for a long time (not
applicable to models for lawns under 200 m
2
/ 2150 ft
2
)
Use the mobile app to understand the reason for the non-
departure.
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