Roborock F25 - Common Issues

1414
Issue Solution
There are obvious water stains on the
floor, the cleaner head leaks water, or
water cannot be vacuumed from the floor.
•
Remove the roller and dirty tank, check the dirty tank pathway and the suction port inside
the roller slot for any clogging, and check if the filter is clogged or wet. Confirm that the
dirty tank and filter are properly installed, then try again.
The LED display does not light up and the
vacuum cleaner cannot start.
•
Low battery level. Charge it before use.
Unpleasant smell during use.
•
Clean the roller, dirty tank, and filter.
Cleaning creates a lot of foam.
•
Do not add any disinfectant to the clean tank or spray it on the floor. Only use cleaning
solutions recommended by Roborock in the clean tank.
•
Do not over-add the recommended cleaning solution.
The vacuum cleaner does not charge
when docked.
•
Clean the charging contacts on the charging dock and vacuum cleaner.
The LED display is on, but the vacuum
cleaner does not respond on button
pressing.
•
Press and hold the button for 10 seconds to force a power-off, then restart the
machine.
Is power always being drawn when the
vacuum cleaner is on the dock?
•
The vacuum cleaner will consume power while it is docked to maintain battery
performance, but the power consumption is extremely low.
Common Issues