Roborock Q7 - Basic Parameters; Errors and Common Issues

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Notes:
•
After cleaning, always remove the mop cloth to prevent
dirty water from leaching back into the clean water tank.
•
A dirty mop cloth will compromise the washing
performance. Clean it before use.
Note: If the robot will be left unused for a long period, turn it
o and charge it at least every three months to avoid battery
damage caused by over-discharge.
C7
MopCloth
C7-1—Remove the mop cloth from the
mopping module. Wash and air dry
the mop cloth.
* Clean after each use and replace every 3 to 6 months
Basic Parameters
Robot
Note: The serial number is on a sticker on the underside of
the robot.
< 6 hoursCharging Time
Q400RRModel
14.4V/5200mAh
lithium-ion battery
Battery
Approx. 3.2kgWeight
20V
1.2A Rated Input
ChargingDock
14.4V/5200mAh
lithium-ion battery
Charging Battery
CDZ11RR or CDZ12RRModel
28WRated Power
100-240V~Rated Input
Rated Output
50-60HzRated Frequency
C8-1—Mop Attachment Slot
* Replace them every 1 to 3 months
C8
FilterComponents
Note: To ensure cleaning performance, replace the lter
components every 1 to 3 months, depending on the water
quality and how often you use the robot.
C9
ChargingContactAreas
Clean the charging contacts of the dock and
the robot with a soft, dry cloth.
1. Move your nger along the notch to
remove each lter.
2. Insert new lter components and make
sure they are properly installed.
Battery
The robot is equipped with a high-
performance lithium-ion rechargeable
battery pack. To maintain battery
performance, keep the robot charged
during normal use.
* Clean every month
20V 1.2A
If the problem persists after using the
recommendations in the table above,
please email our after-sales service team:
US/Non-Europe Support:
support@roborock.com
Europe Support: support@roborock-eu.com
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Common Issues in English and Kazakh.
Errors and Common
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