Roborock Zeo One - Advanced Error Codes

25
Error Code Problem Possible Cause Solution
E3
Door lock
error
•
The door is not
closed properly.
•
Clothes may be
caught in the door.
•
Close the door again.
•
Rearrange the clothes.
E4
Water level
error
•
There is something
wrong with the
water level sensor.
•
The water inlet valve
is damaged.
•
Restart the
machine. If the
problem persists,
please contact
Customer Service.
E5
Inverter
error
•
There is something
wrong with the
inverter.
•
Restart the
machine. If the
problem persists,
please contact
Customer Service.
E6 Heating error
•
The heating tube is
loose or damaged.
•
Please contact
Customer Service.
E7
•
There is something
wrong with the
temperature
sensor.
•
Please contact
Customer Service.
E10
•
There is something
wrong with
the inverter
communication.
•
Restart the machine.
If the problem
persists, please
contact Customer
Service.
Temperature
error
Communication
error
Error Code Problem Possible Cause Solution
E11 Dry error
•
There is something
wrong with the
temperature sensor
at the air inlet.
•
Restart the machine.
If the problem
persists, please
contact Customer
Service.
E12 Dry error
•
There is something
wrong with the
temperature
sensor at the air
outlet.
•
Restart the machine. If
the problem persists,
please contact
Customer Service.
E14 Dry error
•
There is something
wrong with the
temperature
sensor of the inlet
condenser.
•
Restart the machine.
If the problem
persists, please
contact Customer
Service.
E15 Dry error
•
There is something
wrong with the
heating element.
•
There is something
wrong with the
turntable.
•
Restart the
machine. If the
problem persists,
please contact
Customer Service.
E16 Dry error
•
There is something
wrong with the
drying fan.
•
Restart the
machine. If the
problem persists,
please contact
Customer Service.
Troubleshooting