Rohde & Schwarz R&S FPL1000 - Page 94

Customer Support
R&S
®
FPL1000
94Getting Started 1179.4657.02 ─ 10
To collect the support information
1. Press the [Setup] key.
2. Select "Service" > "R&S Support" and then "Create R&S Support Informa-
tion" .
The file is stored as
C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\
<inst_model>_<serial-no>_<date_and_time>.zip
For example
C:\ProgramData\Rohde-Schwarz\ZNL-FPL\user\FPL1003__20160803_145113.zip
To create Windows event log files
1. Select the "Windows Start Button" in the bottom left corner.
2. Enter Event Viewer and select "Enter".
3. Select and expand "Windows Logs" in the "Console Tree".
4. Right-click on each subsection and select "Save All Events As...".
Collecting Information for Support