h) Maintenance must be carried out every year to retain the
guarantee.
13.3. EXCEPTIONS: The following cases state exceptions from
the present guaranteed cover, for which all repairs will be charged
to the user:
Damage caused deliberately, through negligence, or wrong use of
the water heater by the client or third parties.
The failures produced by chance causes, strong forces
(atmospheric or geologic phenomena) and generally the failures
caused by elements that don’t belong to the heater.
Corrosion caused by direct exposure to salt water is excluded
from the guarantee. When the product is installed no more than
200m from the coast the guarantee for damages caused by corro-
sion the period will be reduced by 50%.
Faults that result from an incorrect installation or lack of mainte-
nance of the heater, made by a professional without the necessary
qualification. Guidance can be found within the recommendations
for installation and use as found in the installation manual and in
the instruction booklet.
Aesthetic wear and tear produced by use, the cleaning of limescale
accumulation, revision and substitution of the magnesium anode
as well as other operations of maintenance of the heater.
All heaters must be installed in a way that allows access for our
technicians. The user is responsiblefor any costs and organization
required to provide access to the heaters for their repair and / or
substitution.