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Roku 1 - Troubleshooting: Remote control issues

Roku 1
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• Make sure the input on your TV or home theater receiver matches the output
(HDMI or analog audio) used with your Roku player.
• Dolby Digital Plus playback of content from Netflix or Vudu requires a Dolby
Digital Plus capable home theater receiver.
If the Roku remote control isn’t functioning:
• Point the remote directly at your Roku player.
• Try moving closer to your Roku player.
• Make sure the batteries are working and inserted properly into the remote
(see Step 2).
• Make sure the front of your Roku player is not obstructed.
• If the status light on the front of your Roku player flashes once each time you
press a remote button, the problem is not with the remote.
If you couldn’t find what you need:
For more help visit: support.roku.com