Roland DUO-CAPTURE - Recorded sound is too loud; Sound is interrupted during playback or recording, sound drops out

21
Troubleshooting
Problem Conrmation Resolution
Recorded sound is
too loud
Is the input level too high?
Use the [INPUT VOLUME] slider to decrease the
input level. If your software has an input level
adjustment, check the input level setting.
Sound is
interrupted
during playback or
recording, sound
drops out
Are multiple programs running? Exit programs that are not in use.
Did you adjust the software’s audio
buer size?
If the software allows you to adjust the audio buer
size, change the buer size.
Did you adjust the driver’s audio buer
size?
Change the driver’s audio buer size setting (p. 28).
Have you adjusted the “Recording
Margin” setting? (Mac OS X)
If audio drops out or if noise is heard even if you
have adjusted the audio buer size, increase the
“Recording Margin” setting (p. 30).
Is the system software up to date?
Run Windows Update or Microsoft Update and
make sure the system software is up to date.
Have you used Mac OS X Software
Update?
Run Software Update and make sure the system
software is up to date.
Are the drivers for the computer’s
internal chipset and graphics card up
to date?
Update to the latest drivers.
Are the drivers for the computer’s LAN
hardware (wired and wireless) up to
date?
Install the latest LAN hardware drivers.
If the problem is not resolved, disable the LAN.
Is the computer’s power management
setting set to economy mode?
Congure power management settings (p. 22).
Is the DUO-CAPTURE connected to a
USB hub?
Connect the DUO-CAPTURE directly to one of the
computer’s USB connectors.
Is the monitoring function of Windows
turned on? (Windows 7)
Turn o the monitoring function (p. 26).
Did you try to play back or record
immediately after the computer started
up or after waking up from sleep mode?
Wait and try playing back or recording later.