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Problem Potential Cause Solution
Vehicle needs a push to
start
Loose wires or loose
connectors
Ensure the battery connectors
are securely attached. If wires
are loose, contact Customer
Service.
Dead spot on motor A “dead spot” means
electricity is not being
delivered to the terminal.
Contact Customer Service.
Attempting to shift while
vehicle is moving
Stop the vehicle before
shifting
Motor or gear box
making grinding noises
Motor or gear damage Contact Customer Service
Battery will not recharge Charger is not plugged in Plug in the charger to a
functional wall outlet
Charger is not working Contact Customer Service
Loose connector or loose
adapter
Check that the connectors are
securely plugged in to each
other
Battery makes bubbling
noise while recharging
This is normal No action required
Charger is warm This is normal No action required
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