Rope M508G - Trouble Shooting

ROPE INNOVATION CO., LTD. CONFIDENTIAL NO.
：
ROPE-15121802
Copyright © 2016 ROPE INNOVATION CO., LTD. All rights reserved. Website: www.ropetrack.com
12
DEF-PARA,password )
Set Interval
interval,x1,x2,password
Eg: interval,30,100,123456
30=ACC ON 100=ACC OFF
X1=ACC ON interval (second),
X2=ACC OFF interval (second).
(If your device version is before 2016-04-07
08:00:00, pls use this command:
GINTERVAL,X1,X2,password)
Enable sleep mode
sleep enable,password
Eg: sleep enable,123456
Config OK=Set successfully
It’s for save battery purpose
Diable sleep mode
sleep disable,password
Eg: sleep disable,123456
Config OK=Set successfully
Enable Limit for
Voice monitoring,
LisLimit,ON,password
Eg: LisLimit,ON,123456
It will limit the voice monitoring phone
number within the preset SOS alert number
(If your device version is before 2016-04-07
08:00:00, pls use this command:
LisLimite-Enable,password)
Disable Limit for
Voice monitoring
LisLimit,OFF,password
Eg: LisLimit,OFF,123456
Default setting
(If device version is before 2016-04-07
08:00:00, Pls use this command:
LisLimite-Disable,password)
6．Trouble shooting
6.1. After installing it in the first time, if device cannot get connected with platform server, at this
time it is “logged off” status in platform.
Follow the instructions one by one as below:
1) Call the device to see what happens.
If ring: go to the next step.
If not ring:
a. check whether the SIM card installed correctly or not. Check whether the connection of
power-line is correction or not . (Details: If the users are testing the device in office or at home,
M588 has to connect with 12V DC external power supply. If it is tested in the car, make sure the
installer connect all the cable correctly.)
b. Check the LEDs’ status. In normal working status, the red LED is in bright flash 0.1s dark 2s ,
yellow GSM LED bright flash 0.1s dark 2s and blue GPS LED bright flash 0.1s dark 2s
c. Check whether the vehicle is in no 3G area, such as basement;
2) Check whether the device reply after sending SMS command.
If reply:
a. Check whether the APN is correct or not,
b. Whether the port is correct or not,
c. check whether the SIM card support 3G.
d. check the IMEI number is correct or not
If not reply, check the SMS command format, make ensure it is correction.