RCP-QE User Guide (v02) Installation • 3–5
Checking the Firmware Version
Firmware may be updated easily using DashBoard. To check for the latest firmware versions, contact Ross Video
Technical Support.
To check the firmware version of a device using DashBoard:
1. Open DashBoard.
2. In the Basic Tree View, double-click the Connection icon ( ) within the device tree (RCP-QE 2 in the
icon is a name used for example purposes).
The Connection editor opens.
The firmware version is shown in the Version field in the general information area.
Upgrading the Firmware Version
Firmware upgrade files can be obtained by contacting Ross Video Technical Support.
To upgrade the RCP-QE firmware:
1. Open DashBoard.
2. In the Basic Tree View, double-click the Connection icon ( ) within the device tree (RCP-QE 2 in
the icon is a name used for example purposes).
The Connection editor opens.
3. Click Send Firmware.
The Open file browser opens.
4. Navigate to where you have stored the firmware file and select it.
5. Click Open.
The Confirm Upload dialog box opens.
6. Click Continue.
A progress bar is displayed. When the upload has completed, a confirmation box opens.
7. Click OK.
8. Click Reboot to restart the device and activate the new firmware.
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