What to do if my Royal Sovereign Cash Counter displays “DOUBLE” or “CHAIN”?
If your Royal Sovereign Cash Counter displays “DOUBLE” or “CHAIN”, it's likely that the hopper tension is too loose. To fix this, tighten the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Then, repeat bill counting and adjust again if the problem persists.
Why is my Royal Sovereign Cash Counter displaying a miscount?
If your Royal Sovereign Cash Counter is displaying a miscount, the hopper tension may be too loose. To correct this, tighten the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Repeat the bill counting process, and if the issue continues, make further adjustments.
Why is my Royal Sovereign RBC-4500 running slow, and the bills are not feeding properly?
If your Royal Sovereign Cash Counter is running slowly or the bills aren't feeding correctly, the hopper tension might be too tight. Loosen the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the right (+). Repeat the bill counting and adjust if the problem continues.
What to do if bills eject from my Royal Sovereign RBC-4500 Cash Counter?
If bills are ejecting from your Royal Sovereign Cash Counter, it's possible that the hopper tension is too loose. You can tighten the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the left (-). After adjusting, repeat bill counting and readjust if needed.
How to fix a Royal Sovereign RBC-4500 Cash Counter that damages bills?
If your Royal Sovereign Cash Counter is damaging bills, the hopper tension might be too tight. To resolve this, loosen the tension by turning the bill thickness adjuster (located on the top of the machine) one notch to the right (+). After this adjustment, repeat bill counting and readjust if the problem continues.
What to do if my Royal Sovereign RBC-4500 Cash Counter display shows “0” but is not counting bills?
If your Royal Sovereign Cash Counter display shows “0” but is not counting bills, the counting sensor may not be working correctly. Try cleaning the counting sensor by blowing compressed air throughout the stacker and vane area of the unit.
What to do if the main motor and/or vane motor does not run on my Royal Sovereign Cash Counter?
If the main motor and/or vane motor does not run on your Royal Sovereign Cash Counter, the hopper plate sensor may not be working correctly. Try cleaning the hopper with a soft brush, using compressed air to clear out the dust, or using a Royal Sovereign Cleaning Card.
General| Type | Bill Counter |
|---|---|
| Hopper Capacity | 200 bills |
| Stacker Capacity | 200 bills |
| Display | LCD |
| Batching | Yes |
| Add Function | Yes |
| Error Detection | Yes |
| Counterfeit Detection | UV, MG, IR |
| Power Supply | 110V |
Explains UV, MG, and combined detection modes for identifying counterfeit bills.
Details infrared width detection for identifying bills of non-standard size.
Describes how to view count records, including totals by denomination and grand total.
Explains how detection methods are activated automatically or controlled manually.
Introduces options for customizing speed, sensitivity levels, beep sounds, and printer interface.
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