MODEL: 63518-N77A1 /63618-N77A3/ 53518-N77B1
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3.7. Trouble-Shooting
A. Control Valve Fault
1. Softener fails
to regenerate.
A. Electrical service to unit has
been interrupted.
B. Regeneration cycles set
incorrect.
C. Controller is defective.
D. Motor fails to work.
A. Assure permanent
electrical service (Check
fuse, plug, pull chain or
switch).
B. Reset regeneration
cycles.
C. Replace controller.
D. Replace motor.
2. Regeneration
time is not
correct.
A. Time of Day not set
correctly.
B. Power failure more than 3
days.
Check program and reset
time of day.
3. Softener
supply hard
water.
A. Bypass valve is open or
leaking.
B. No salt in brine tank.
C. Injector plugged.
D. Insufficient water flowing
into brine tank.
E. Leak at O-ring on riser pipe.
F. Internal valve leak.
G. Regeneration cycles not
correct.
H. Shortage of resin.
I. Bad quality of feed water or
turbine blocked.
A. Close or repair bypass
valve.
B. Add salt to brine tank
and maintain salt level
above water level.
C. Change or clean injector.
D. Check brine tank refill
time.
E. Make sure riser pipe is
not cracked. Check o-ring
and tube pilot.
F. Change valve body.
G. Set correct regeneration
cycles in the program.
H. Add resin to mineral tank
and check whether resin
leaks.
I. Reduce the inlet turbidity,