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Trouble Shooting
Fault Possible cause Removing methods
As soon as the
appliance fills with
water, water
discharges.
• The end of the water drain hose is too
low for the machine.
• Set the water drain hose to an
appropriate height. See page
11
No water appears to
be in the drum.
• No fault. Water is in the unseen part of
the drum.
There are detergent
residues on laundry.
• Non dissolving particles of some
detergents may remain undissolved
and adhere to your laundry as white
spots.
• Perform an additional rinsing
cycle by setting your appliance
to ‘Rinsing’ programme or
clean the spots using a small
brush.
Laundry has oily like
stains on them.
• The reason for these oily like stains are
due to oil, cream or ointment that may
have been on the laundry prior to the
wash.
• Apply laundry stain remover to
affected area and repeat the
wash programme with a
maximum amount of
detergent.
Display Description Solution Checks to be carried out
Err 01 The start/pause
light blinks.
The door is not shut
properly.
Check the door, is the door of the appliance
closed properly?
Err 02 The program
ready light blinks.
The water level in your
machine is below the
heating element.
The pressure of your
water supply may be low
or switched off.
Has the water faucet been turned on / is
the mains water to the property on?
Hard water areas - build up of lime scale
can cause blockages in inlet hose filter,
valve, internal pipes and water
distribution plate.
Err 03 The start/pause
light and program
ready light blinks
.
The pump has failed or
the pump filter is
obstructed.
Clean the pump filter
Error Codes
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