Page 18 — English
PROBLEM POSSIBLE CAUSE SOLUTION
Engine will not start. No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Engine switch is in the off position.
Choke lever/fuel valve is in the OFF
(O) position.
Spark plug faulty, fouled, or improp-
erly gapped.
Choke lever/fuel valve is in RUN posi-
tion.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty fuel filter.
CO sensor LED is flashing red, indicating
a CO hazard.
CO sensor LED is flashing yellow and/
or making an audible chirp, indicating
a sensor fault.
Fill fuel tank.
Drain entire system and refill with fresh
fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubrincant level and fill, if necessary.
Place engine switch in the on position.
Move choke lever/fuel valve to the
START position.
Replace spark plug.
Move choke lever/fuel valve to START
position.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Replace fuel filter or contact a qualified
service center.
Leave area immediately and relocate
to an open outdoor area. Ventilate area
thoroughly before occupying again.
Ensure the generator is located in an
open outdoor area and point exhaust
away from occupied structures.
The CO sensor needs to be repaired or
replaced. Contact customer service or
a qualified service center for assistance.
Engine hard to start. Water in gasoline.
Weak spark at spark plug.
Drain entire system and refill with fresh
fuel.
Replace spark plug or contact a quali-
fied service center.
Engine lacks power. Dirty air filter.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Check air filter element. Clean or replace
as needed.
Drain fuel and carburetor. Refuel with
fresh gasoline. If problem continues,
contact a qualified service center.
AC receptacle does not work. Circuit breaker is tripped.
GFCI is tripped.
Item plugged in is defective.
Reset the AC circuit breaker.
Reset the GFCI.
Try a different item.
Generator makes a “spark knock” or
“pinging” noise.
An occasional light “knocking” or “ping-
ing” under heavy load is not a cause for
concern. However, if the knocking or
pinging occurs under normal load at a
steady engine speed, the problem may
be with the brand of gasoline being used.
Switch to a different brand of gasoline,
making sure that the octane rating is 86
or higher. If problem continues, contact
a qualified service center.
If problem persists after trying the above solutions, contact customer service or a qualified service center for assistance.
NOTICE:
As the equipment owner, you are responsible for the performance of the required maintenance listed in the Maintenance
section. It is recommended that you retain all receipts covering maintenance on your equipment. Neglecting or failing to
perform the required maintenance may increase emissions, decrease fuel efficiency, degrade performance, cause irreversible
engine damage and/or void your warranty.
TROUBLESHOOTING
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