Sage Duo-Temp Pro - No Hot Water; Milk is Not Smooth After Texturing; Machine is Not Working

15
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No hot water
Empty tank Fill the water tank.
Milk is not smooth after
texturing
Steam Wand is blocked Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle of
the cleaning tool. Refer to
‘Cleaning the Steam Wand’
on page 11.
Not enough steam Steam wand may be blocked.
Refer to ‘Cleaning the Steam
Wand’ on page 11.
Milk is not cold enough Use cold fresh milk, refer
to ‘Texturing Milk’, page 9.
Machine is not working
The safety thermal cut out
may have activated due to the
pump overheating. Turn the
machine o and allow to cool
for about 30-60 minutes.