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Sage Duo-Temp Pro - User Manual

Sage Duo-Temp Pro
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the Duo-Temp
™
Pro
SES810
EN
QUICK GUIDE
DK QUICK GUIDE
SE QUICK GUIDE
NO QUICK GUIDE
FI PIKAOPAS

Questions and Answers

  • R
    Robert WilsonAug 17, 2025
    Why is my Sage Coffee Maker not running coffee through?
    • T
      tina82Aug 17, 2025
      Several issues could prevent your Sage Coffee Maker from running coffee through. First, ensure the machine is plugged in, switched on at the power outlet, and the POWER button is pressed. Also, check if the water tank is empty and fill it if needed. Make sure the Control Dial is in the ‘Espresso’ position. Other potential causes include coffee grind that is too fine. The filter may be blocked; try using a pin to clear the holes.
  • L
    Lauren JuarezAug 20, 2025
    Why is milk not smooth after texturing with my Sage Coffee Maker?
    • M
      Mary SmithAug 20, 2025
      If your milk is not smooth after texturing with your Sage Coffee Maker, the steam wand may be blocked; use the pin on the cleaning tool to clear the opening. Also, make sure you are using cold fresh milk.
  • K
    Kevin NorrisAug 22, 2025
    How to fix no steam on Sage Duo-Temp Pro Coffee Maker?
    • J
      joshuaweaverAug 22, 2025
      If your Sage Coffee Maker isn't generating steam, there are a few things to check. First, make sure the machine is properly plugged in and turned on at the power outlet, and that the POWER button is pressed. Verify that the water tank is filled. Ensure the Control Dial is set to the ‘Steam’ position and that the ‘Steam’ LED is illuminated. Also, the steam wand could be blocked; try clearing it with the pin on the cleaning tool.
  • S
    Samuel CurtisAug 26, 2025
    Why is my Sage Duo-Temp Pro Coffee Maker making a loud and continuous pumping noise?
    • M
      Marcus NicholsAug 26, 2025
      If your Sage Coffee Maker is making a loud and continuous pumping noise, check if the water tank is empty and fill it. Also, ensure the water tank is securely in place.
  • M
    Michelle GomezAug 28, 2025
    Why is there no hot water from my Sage Duo-Temp Pro?
    • L
      Lisa WellsAug 28, 2025
      If there is no hot water coming from your Sage Coffee Maker, the water tank may be empty. Fill the water tank.
  • J
    Joshua GreenAug 31, 2025
    What to do if coffee runs out around the edge of the portafilter on my Sage Duo-Temp Pro?
    • P
      patty54Aug 31, 2025
      If coffee is running out around the edge of the portafilter on your Sage Coffee Maker, it could be due to several reasons. Ensure the portafilter is correctly inserted into the group head and aligned with ‘LOCK’ until resistance is felt. Clean any excess ground coffee from the rim of the filter basket. Also, make sure you are using the correct filter for the amount of coffee you're using – the 1 CUP filter for 1 cup, and the 2 CUP filter for 2 cups of coffee.
  • R
    rossjonathanSep 2, 2025
    Why does coffee run out too quickly from my Sage Duo-Temp Pro Coffee Maker?
    • M
      morganjordanSep 3, 2025
      If coffee runs out too quickly from your Sage Coffee Maker, it might be because the coffee grind is too coarse. Ensure you use a suitable espresso grind.
  • J
    Jennifer AguilarSep 5, 2025
    How to get crema on my Sage Coffee Maker?
    • J
      Justin MurilloSep 5, 2025
      If you're not getting crema with your Sage Coffee Maker, several factors could be the cause. Ensure you use a suitable espresso grind. The ground coffee may not be fresh, so try using freshly roasted beans. Also, check if the filter holes are blocked and clear them with the fine pin on the cleaning tool.
  • M
    Marc HendersonSep 7, 2025
    Why does coffee drip from the portafilter spouts on my Sage Coffee Maker?
    • S
      Shelly FosterSep 8, 2025
      If coffee is dripping from the portafilter spouts on your Sage Coffee Maker, the water tank might be empty or low, so fill the water tank. The coffee grind might be too fine; ensure you use a suitable espresso grind.
  • D
    Dillon JohnsonSep 12, 2025
    Why is the coffee from my Sage Coffee Maker too cold?
    • J
      Jody WilliamsSep 12, 2025
      If the coffee from your Sage Coffee Maker is too cold, try preheating your cups.

Summary

Safety First

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

Essential safety instructions and precautions to follow before operating the appliance.

Getting to Know Your New Appliance

Custom Designed Accessories

Lists accessories specifically designed for the appliance.

Cleaning Accessories

Lists accessories used for cleaning the appliance.

Operating Your New Appliance

Before First Use and Initial Setup

Covers conditioning the water filter, initial start-up, and machine flushing procedures.

Filling the Water Tank

Instructions on how to fill the water tank correctly.

Selecting the Filter Basket

Guidance on choosing and using single and dual wall filter baskets.

Coffee Preparation

Steps for preparing coffee, including dosing and tamping grounds.

Extracting Espresso

Instructions for brewing espresso, including dial settings and extraction times.

Extraction Guide

A guide to espresso extraction based on grind, dose, tamp, and shot time.

Texturing Milk

Steps for texturing milk using the steam wand for coffee drinks.

Hot Water Function

Instructions on how to use the hot water function.

Care & Cleaning

Installing; Replacing the Filter in the Water Tank

Steps for installing and replacing the water filter.

Portafilter Cleaning

Procedure for cleaning the portafilter.

Machine Cleaning

Instructions for performing a cleaning cycle using a cleaning tablet.

Descaling

Procedure for descaling the machine to remove mineral build-up.

Cleaning the Steam Wand

Steps for cleaning the steam wand after use.

Cleaning Filter Baskets

How to clean filter baskets if fine holes become blocked.

Cleaning the Outer Housing; Cup Warming Plate

Instructions for cleaning the external parts of the appliance.

Cleaning the Drip Tray

How to remove, empty, and clean the drip tray.

Cleaning the Storage Tray

Instructions for cleaning the accessory storage tray.

Storing Your Machine

Guidelines for properly storing the appliance.

Troubleshooting

Coffee Does Not Run Through

Addresses issues where coffee fails to dispense.

Coffee Runs Out Too Quickly

Troubleshooting for espresso extraction that is too fast.

Coffee is Too Cold

Solutions for espresso that is not hot enough.

No Crema

Reasons and fixes for lack of crema on espresso.

Machine Making Pulsing; Pumping Sound

Explanation for unusual sounds during operation.

Coffee Runs Out Around the Edge of the Portafilter

Troubleshooting for leaks around the portafilter.

Coffee Drips From the Portafilter Spouts

Addresses dripping from the portafilter spouts.

Machine Making a Loud and Continuous Pumping Noise

Solutions for excessive noise during operation.

No Steam is Generated

Troubleshooting for the absence of steam output.

No Hot Water

Solutions for the hot water function not working.

Milk is Not Smooth After Texturing

Tips for achieving smooth textured milk.

Machine is Not Working

Troubleshooting when the appliance does not turn on or operate.

Guarantee

Sage Duo-Temp Pro Specifications

General IconGeneral
TypeEspresso Machine
Pressure15 bar
Steam WandYes
Power1600W
Model NumberBES810BSS
Construction MaterialsStainless Steel
Pump Pressure15 bar
Pre-Infusion FunctionYes
PID Temperature ControlYes
Voltage220-240V
MaterialStainless Steel
Frequency50-60 Hz
Water Tank Capacity1.8 L
Heating SystemThermocoil
Dimensions315 x 330 x 410 mm
Included AccessoriesRazor Dose Trimming Tool, Single & Dual Wall Filter Baskets, Cleaning Tool, Water Filter
Cord Length1 m

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