17-2 EB 5573 EN
Appendix B
17.2 After-sales service
After-sales service
Contact our after-sales service for support
concerning service or repair work or when
malfunctions or defects arise.
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSONAG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samsongroup.com) or in all SAMSON
product catalogs.
Required specications
Please submit the following details:
− Model number
− Firmware version
− Serial number
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