Samson Trovis 6493 - User Manual

Questions and Answers

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Joshua MaddenAug 17, 2025
Why my Samson Controller does not respond?
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  Charles WrightAug 17, 2025
  If your Samson Controller isn't responding, there might be several reasons: * The interface might be incorrectly assigned. To fix this, go to 'Options,' select 'Communication ...,' and in the Communication window, click 'Settings' to assign a free serial COM port. * The infrared adapter may not be correctly aligned with the infrared interface or is too far away. Realign the adapter as described in the 'Operation' section. * There could be a blockage in the transmission path between the infrared connections. Remove any obstacles. * The infrared adapter might not be connected to the computer. Ensure it's properly connected. * The serial number for infrared addressing may not match the device's serial number. Select the configuration with the correct serial number.
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Brandon RussellAug 20, 2025
What to do if I cannot open COM port on my Samson Trovis 6493?
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  blankenshiplatoyaAug 20, 2025
  If you cannot open the COM port on your Samson Controller, it's likely because the selected interface is already in use by another software. To resolve this, navigate to 'Communication ...' from the 'Options' menu to access the Communication window. From there, click the 'Settings' button and assign a free serial COM port of your computer.
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Amanda RoseAug 22, 2025
How to fix 1 ERR on Samson Trovis 6493 Controller?
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  Brittany GibbsAug 23, 2025
  Return device to SAMSON for repair.
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Matthew CookAug 25, 2025
What to do if my Samson Trovis 6493 shows 256 ERR?
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  Douglas ValdezAug 26, 2025
  Return device to SAMSON for repair.
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Jenna MunozAug 28, 2025
How to troubleshoot 4 ERR on Samson Trovis 6493 Controller?
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  Logan GrahamAug 28, 2025
  Check the function settings.
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brittanyboothAug 31, 2025
What does 5 ERR mean on Samson Trovis 6493 and how to fix it?
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  jessica37Aug 31, 2025
  Check the parameter settings.
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Nicole CrossSep 2, 2025
How do I resolve a 31 ERR on my Samson Trovis 6493 Controller?
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  Christopher CastroSep 2, 2025
  To resolve a 31 ERR, change the control parameters KP, TN, TV and Y.JMP and restart start-up adaptation.
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greyesSep 5, 2025
How to fix error 32 ERR on Samson Trovis 6493 Controller?
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  johnhayesSep 5, 2025
  Change Y.JMP and restart start-up adaptation.
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William McclainSep 7, 2025
What causes 33 ERR on Samson Controller and how to fix it?
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  Zoe McneilSep 8, 2025
  Increase Y.JMP and restart start-up adaptation.
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Andrea HernandezSep 12, 2025
What should I do for error 34 ERR on my Samson Trovis 6493 Controller?
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  Tamara JonesSep 12, 2025
  In -CO- C.PID function, select the control algorithm P, PI or PID and restart start-up adaptation.