18-2 EB 6493 EN
Annex B
18.2 After-sales service
Consultation and questions
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or errors arise.
E-mail contact
You can reach our after-sales service at
aftersalesservice@samsongroup.com.
Addresses of SAMSONAG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities world-
wide can be found on our website
(uwww.samsongroup.com) or in all
SAMSON product catalogs.
Required specications
Please submit the following details:
− Model number
− Conguration ID
− Serial number
− Firmware version
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