● Code
08-004
08-006
● Error message
Original paper Jam
Original paper jam inside of scanner. Remove Jam
● Symptom and Possible Cause
The bottom edge of the document failed to pass the scan sensor after the leadedge of the document has reached
to the duplex sensor and scan sensor.
● Possible Cause
1. Scan sensor or actuator is defective.
2. There is the contamination on paper path or a defective assembly.
● Troubleshooting method
1. Check the paper path for a small piece of paper that may have been torn from an original; or foreign materials
such as paper clips, extracted staples, etc.
2. Check and clean the Registration Roller, replace as is necessary.
3. Check and clean the Exit Roller, replace as is necessary.
4. Check and clean the Scan Sensor for paper dust, replace as is necessary.
5. Check the signals from the Scan Sensor Drive Board, replace as is necessary.
6. Check and clean the Exit Solenoid, replace as is necessary.
To Next Page
Loading...
