4.2.5 Common Problems and solutions
No Power
Step Cause and Check Point Yes No
1
Check that the power cord is plugged into
electrical outlet. Is it plugged in?
Go to step2 Plug the power cord in.
2 Is the on/off switch in the ON position? Go to step3 Turn the switch on.
3
Press the Energy Saver/Power Button on
the OPE
Power Turns ON? Issue
resolved.
Does machine goes
into Energy Saver after
pressing for 2 seconds?
Check OPE Panel.
4
Check if the power input and SMPS
output are normal. Is it normal?
Go to step4 Replace the SMPS.
5 Check the LCD panel. Is it normal?
Replace the OPE PBA or
the Main PBA.
Replace the LCD panel.
Description
When system power is turned on, the printer does not warm up or LCD panel is blank.
Poor fusing
Cause and Check Point Solution
The media doesn’t meet specication
Ensure the media in specications, and selected as
such in the display.
Fuser is defective Replace the fuser unit.
FDB (Fuser drive board) is defective. Replace the FDB.
Description
Toner is not properly xed on paper.