Samsung CLX-6220 User Manual

Alignment & Troubleshooting
Service Manual
4-29
Samsung Electronics
4.2.2 Error code and message
Messages appear on the Smart Panel program window or on the control panel display to indicate machine
status or errors. Refer to the tables below to better understand the meanings of each message, then follow
the suggested solution provided on the page that you are referred to.
Error Code Error Message Troubleshooting
01-000 Door is open or Check Transfer belt 4-31 page
01-004 Paper jam in MP tray 4-32 page
01-005 Paper jam in tray 1 4-33 page
01-006
01-018
Paper jam in tray 2 4-34 page
01-009 Paper jam inside of machine 4-35 page
01-010 Paper jam in exit area 4-36 page
01-015 Paper jam at the top of duplex path 4-37 page
01-016 Paper jam inside of duplex path -
01-017 Output bin full. Remove printed paper. 4-38 page
02-000 System error: #02-000. Please turn off then on 4-39 page
02-001
02-006
Fuser error: #02-001/006. Please turn off then on 4-40 page
02-002 System error: #02-002. Please turn off then on 4-41 page
02-005 System error: #02-005. Please turn off then on 4-41 page
03-000 Motor error. Error: #03-000. Turn off then on 4-42 page
03-007
03-008
03-009
Motor error. Error: #03-007/008/009. Turn off then on 4-43 page
03-015 Motor error. Error: #03-015. Turn off then on 4-44 page
04-001
04-002
04-008
LSU error: #04-001/002/008. Please turn off then on. 4-45 page
08-000
08-001
Original paper Jam
Original paper jam inside of scanner. Remove Jam
4-46 page
08-002
08-006
Original paper jam inside of scanner 4-47 page
08-003
08-010
Original paper Jam
Original paper jam inside of scanner. Remove Jam
4-48 page
08-004
08-006
Original paper Jam
Original paper jam inside of scanner. Remove Jam
4-49 page
08-008
Scanner door Open
Door of scanner is open. Close it
4-50 page
11-003
Scanner locked
Scanner locking switch is locked. Release it
4-51 page

Samsung CLX-6220 Specifications

General

Duplex printing	Yes
Print technology	LED
Maximum resolution	9600 x 600 DPI
Time to first page (black, normal)	24 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Dimensions (WxDxH)	468 x 498 x 651 mm
Maximum media size	8.5\
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Networking standards	IEEE 802.3, IEEE 802.3u
Connectivity technology	Wired
Maximum media size (WxH)	216 x 356 mm
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/ XP/2003/ Vista/2008/7/2008 R2 Linux OS Mac OS X 10.3 - 10.6
Digital sender	No
Maximum duty cycle	65000 pages per month
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	28 s
Copy speed (black, normal, US Letter)	21 cpm
Copy speed (black, normal quality, A4)	20 cpm
Scan to	E-mail, FTP, USB
Scanner type	Flatbed scanner
Maximum scan resolution	4800 x 4800 DPI
Optical scanning resolution	600 x 600 DPI
Total input capacity	250 sheets
Total output capacity	170 sheets
Multi-Purpose tray input capacity	100 sheets
Maximum print size	215 x 355 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Plain paper
ISO A-series sizes (A0...A9)	A4
Display	LCD
Market positioning	Business
Display number of lines	4 lines
Direct printing	-
Standard interfaces	Ethernet, USB 2.0
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	35 dB
Sound pressure level (copying)	54 dB
Sound pressure level (printing)	53 dB
Power consumption (average operating)	- W
Faxing	Mono faxing

Summary

Error Code and Message Troubleshooting

Error 01-000: Door Open or Transfer Belt Check

Door is open or transfer belt issue. Check covers and belt installation.

Error 01-004: Paper Jam in MP Tray

Paper jam in the Multi-Purpose tray. Check pickup roller, clutch, or sensor.

Error 01-005: Paper Jam in Tray 1

Paper jam in Tray 1. Check pickup roller, clutch, feed motor, and sensors.

Error 01-006/01-018: Paper Jam in Tray 2

Paper jam in Tray 2. Check pickup roller, clutch, and sensor for issues.

Error 01-009: Paper Jam Inside Machine

Error 01-010: Paper Jam in Exit Area

Error 01-015: Paper Jam at Duplex Path Top

Error 02-000: Fuser Error

Fuser error at warm-up. Turn power off/on. Check fuser unit and thermistor.

Error 02-001/006: Fuser Error

Fuser error at warm-up. Check fuser AC, harness, thermostat, and unit.

Error 02-002: System Error (Fuser Overheat)

Fuser overheated. Check fuser unit, FDB, or Main PBA.

Error 02-005: System Error (ADC Port Short)

Error 03-000: Motor Error

Error 03-007/008/009: Motor Error

Error 03-015: Motor Error (Fan)

Error 04-001/002/008: LSU Error

LSU motor does not operate. Check LSU connector, LSU unit, or Main PBA.

Error 08-000/001: Original Paper Jam (Scanner)

Error 08-002/006: Original Paper Jam (Scanner Path)

Error 08-003/010: Original Paper Jam (Duplex Scan)

Error 08-004/006: Original Paper Jam (Scanner Exit)

Error 28-001/002/003: Transfer Belt Issues

Transfer belt not installed, incompatible, or CRUM read error. Check installation and CRUM.