Samsung CLX-6220 - Paper Empty in Tray1

Alignment & Troubleshooting
Service Manual
4-55
Samsung Electronics
● Code
21-002
● Error message
Paper Empty in tray1
Paper is empty in tray1. Load paper
● Symptom
There is the paper in tray1 but error message is displayed.
● Possible Cause
1. Tray1 empty sensor harness is not connected properly. .
2. Empty Sensor is defective.
● Troubleshooting method
1. Check the paper empty sensor connector. Reconnect it.
2. Check the paper empty sensor. If it is defective, replace it.
3. Check if the actuator is broken.
6p Feed/Tray empty6p Feed/Tray empty