Alignment & Troubleshooting
Service Manual
4-56
Samsung Electronics
● Code
21-003
● Error message
Tray 1 cassette is pulled out. Insert it properly
● Symptom
Tray1 cassette is inserted in machine but error message is displayed.
● Possible Cause
1. The connector of the Tray1 Home Position Sensor is not connected properly.
2. Tray1 Home Position Sensor is defective.
● Troubleshooting method
1. Reinstall the tray1 cassette.
2. Reconnect the / Feed sensor harness.
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