Alignment & Troubleshooting
Service Manual
4-59
Samsung Electronics
● Code
21-019
● Error message
Tray2 cassette is pulled out. Insert it properly
● Symptom
Tray2 cassette is inserted in machine but error message is displayed.
● Possible Cause
1. The connector of the Tray2 Home Position Sensor is not connected properly.
2. Tray2 Home Position Sensor is defective.
● Troubleshooting method
1. Reinstall the tray2 cassette.
2. Check the Tray2 Open micro sensor connector. Reconnect it.
3. Check the Tray2 Open micro sensor. If it is defective, replace it.