Alignment & Troubleshooting
Service Manual
4-33
Samsung Electronics
● Code
01-005
● Error message
Paper jam in tray 1
● Symptom
The paper from the tray1 has not reached to a feed sensor within a predetermined period of time after pick up.
● Possible Cause
1. Pickup roller rubber is worn out.
2. Pickup Clutch does not work.
3. Feed Sensor is defective.
● Troubleshooting method
1. Take out the cassette and remove the jammed paper.
2. Check the separator pad of the cassette. If it become loose or has reached its PM interval, replace it.
* MEA Holder Pad (JC97-02892A)
3. If the pick up roller does not rotate, check the Gear Pick up(JC97-02895A) and solenoid.
If it is defective, replace it.
4. If the pick up roller rotates but the paper is not feeding, replace the Feed motor (JC31-00112A).
5. Check the connectors are plugged in properly on CN4,5,9 on HVPS.
6. Check the connectors are plugged in properly on CN1,2 on HVPS and check the flat cable.
7. Check that the PM interval for Pick-up Roller has expired. If so, replace it.
8. Check the actuator on the Feed Sn. If it does not work correctly, replace the feed-sensor.
9. Check for proper positioning of the Knockup-Plate(JC97-02888A)
10. Check if the Guide-adjust is adjusted for paper entry properly.
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