Multi-Feeding
Skew paper
Step Cause and Check Point Yes No
1
Check that the separation pad in the
cassette is damaged. Is it worn?
Replace the holder pad in
the cassette.
Go to step2
2
Check that the separation pad in the
cassette has a defective spring. Is it
defective?
Replace the spring. Go to step3
3
Check the condition of the Pick-up Roller, it
may have reached its PM interval.
Replace the pick up roller.
Step Cause and Check Point Yes No
1 Check the paper is loaded properly. Go to step 2.
Adjust the paper guide in
paper size.
2
Check if the rollers in paper feed/path are
dirty. Is it dirty?
Clean the rollers. Go to step 3.
3
Check the condition of the Pick-up, Paper
Feed Roller and DFP, it may have reached
its PM interval.
Replace the Pick-up,
Paper Feed Roller and
DFP, it may have reached
its PM interval.
Replace the SMPS.
Description
When the paper is feeding, multiple pages are fed.
Description
Paper is skewed.
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