If the TV appears to have a problem, first review this list of possible problems and solutions. If none of
the troubleshooting tips apply, visit www.samsung.com/support or contact Samsung Customer Service.
If there is a problem with the screen, run Picture Test (Support > Serf Diagnosis > Picture Test) to
diagnose the issue. If the test fails to identify a problem, there may be a problem with an external
device or the signal strength.
If your Samsung Television is flickering or dimming sporadically, you may need
Flickering and Dimming to disable some of the energy efficiency features. Disable Energy Saving (System
> Eco SoJution > Eco Sensor) and/or Energy Saving (System > Eco Solution >
Energy Saving) and check again.
If you find that the color on your Samsung television screen is not correct or the
black and white colors are off, run Serf Diagnosis (Support > Serf Diagnosis >
Picture Test).
Component If the test results are negative, check the following:
Connections/Screen Are the TV's video input connectors connected to the correct external device video
Color output connectors?
Check other connections as well. if the TV is connected to an external device via a
component cable, check that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If you find that the colors on your Samsung TV are correct but just a little too dark
or bright, try adjusting the following settings first.
Screen Brightness Navigate to Picture and adjust BacMight/Ce[I Light (applicable models), Contrast,
Brightness, Sharpness, Color, Tint (G!B) and other picture quality adjustment
settings.
if you find that there is a blur or "ghost" shadow to the images on your television
:: Auto Motion Plus/Blur screen, you might be able to correct the issue using Auto Motion Plus (Picture >
Picture Options > Auto Motion Plus).
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. Check if Sleep Timer (System > Time > Sleep Timer)
Unwanted Powering has been enabled. Sleep Timer automatically turns off the TV to save energy after
Off a specified period of inactivity. If the Sleep Timer has not been enabled, see if No
Signa_ Power Off (System > Eco Solution > No Signal Power Off) or Auto Power
Off (System > Eco Solution > Auto Power Off) has been enabled.
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