Samsung GALAXY J7 PERX - Storage

Getting Help For Assistance 165
Solution 5:Isadisabledaccesspointset?Toresettoinitialsettings:
l
Fromhome,tapApps >Settings >Connections >Mobile networks>
Access Point Names>More options >Reset to default.
Problem:Batterylevelgoesdownquickly.
Solution:Areyouwheresignalisweakorhavebeenoutofserviceareaforalongperiod?Calling
wheresignalisweakorbeingoutofserviceareausesalotofBattery.
Problem:Cannotinstallapplications.
Solution:ApplicationscannotbeinstalledwithonlyalittlefreespaceonthephoneorSDcard.To
checkfreespace,seeStorageSettings.Applicationsnotsupportedbyyourphonecannotbe
installed.
Problem:Cannotunlockscreen.
Solution:Powerthephoneonagain.Ifyouareunabletoturnthephoneoff,removeandreplace
theBattery,andthenpowerthephoneonagain.Datathatwasbeingeditediserasedafterthe
phoneispoweredonagain.
Sprint Account Information and Help
Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.
Sprint Account Passwords
Youwillneedtocreatepasswordstoprotectaccesstoyourpersonalaccountinformation,your
voicemailaccount,andyourdataservicesaccount.AsaSprintcustomer,youenjoyunlimited
accesstoallyourinformation.
Account User Name and Password
Ifyouaretheaccountowner,youwillcreateanaccountusernameandpasswordwhenyousignon
tosprint.com/mysprint.(ClickRegisterandfollowthepromptstogetstarted.)Ifyouarenotthe
accountowner(ifsomeoneelsereceivesthebillforyourSprintservice),youcangetasub-account
passwordatsprint.com/mysprint.
Voicemail Passcode
Youwillcreateyourvoicemailpasscodewhenyousetupyourvoicemail.SeeVoicemailSetupfor
moreinformationonyourvoicemailpasscode.
Data Services Password
WithyourSprintphone,youmayelecttosetupanoptionaldataservicespasswordtocontrolaccess
andauthorizepurchases.