Making Connections Phone Calls and Voicemail 33
Answer 1:Wasthenumberdialedusingtheareacode?Ifnot,trydialingusingthefull10-digit
numberincludingtheareacode.
Answer 2:Areyouinanareawithpoorwirelesscoverage?Trycallingagainfromanotherarea.
Call Emergency Numbers
Youcanplacecallsto9-1-1evenifthephone’sscreenislockedoryouraccountisrestricted.
Tocallthe9-1-1emergencynumberwhenthephone’sscreenislockedwithascreenlock:
1.
Fromthelockscreen,swipePhone up,andthentapEmergency call.
2.
Tap9-1-1,andtapDial .
Tocallthe9-1-1emergencynumbernormallyorwhenyouraccountisrestricted:
1. Unlockthescreen.Formoreinformation,seeLockandUnlockYourScreen.
2.
Fromhome,tapPhone >Keypad .
3.
Tap9-1-1,andtapDial .
Enhanced 9-1-1 (E 9-1-1) Information
ThisphonefeaturesanembeddedGlobalPositioningSystem(GPS)chipnecessaryforutilizingE9-
1-1emergencylocationserviceswhereavailable.
Whenyouplaceanemergency9-1-1call,theGPSfeatureofyourphoneseeksinformationto
calculateyourapproximatelocation.Dependingonseveralvariables,includingavailabilityand
accesstosatellitesignals,itmaytakeupto30secondsormoretodetermineandreportyour
approximatelocation.
Important:Alwaysreportyourlocationtothe9-1-1operatorwhenplacinganemergencycall.
Somedesignatedemergencycalltakers,knownasPublicSafetyAnsweringPoints(PSAPs),may
notbeequippedtoreceiveGPSlocationinformationfromyourphone.
Answer Phone Calls
Thefollowinginformationletsyouknowhowtoanswerincomingcalls,mutetheringeronincoming
calls,rejectincomingcalls,andmore.
Whenyoureceiveaphonecallfromacontact,theIncomingcallscreenappearsanddisplaysthe
callerIDicon,name,andphonenumberofthecallingparty.Whenyoureceiveaphonecallfrom
someonewhoisnotstoredinContacts,onlythedefaultcallerIDiconandphonenumberappearon
theIncomingcallscreen.
Note:Ifyourphoneisturnedoff,allcallsautomaticallygotovoicemail.