Troubleshooting
99
Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on •
your phone.
Ensure that the Bluetooth wireless feature is activated on •
the device you wish to connect to, if necessary.
Ensure that your phone and the other Bluetooth device •
are within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a
Samsung Service Centre.
A connection is not established when you
connect the phone to a PC
Ensure that the PC data cable you are using is compatible •
with your phone.
Ensure that you have the proper drivers installed and •
updated on your PC.
Error messages appear when opening music
les
Some music les may not play on your Samsung mobile
phone for a variety of reasons. If you receive error
messages when opening music les on your phone, try the
following:
Free some memory by transferring les to a PC or •
deleting les from your phone.
Ensure that the music le is not Digital Rights •
Management (DRM)-protected. If the le is DRM-
protected, ensure that you have the appropriate license
or key to play the le.
Ensure that your phone supports the le type.•
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