Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest
authorized dealer or Samsung Electronics Service Centre.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Home
Cinema System.
• Make sure that the rating level is correct.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and
step motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customised?
• Is the disc severely damaged?
• Is the remote control being operated within its operation
range of angle and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the
remote control (TV or DVD) correctly?
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