What to do if my Samsung Speakers don't produce sound?
If your Samsung Speakers aren't producing sound, first check if the Mute function is on or if the volume is set to minimum. If the Mute function is activated, press the Mute button to cancel it. If the volume is too low, adjust the Volume.
What to do if my Samsung HW-J355 unit will not turn on?
If the Samsung Speakers unit will not turn on, connect the power plug to the outlet.
What to do if a function does not work when the button is pressed on my Samsung Speakers?
If a function does not work when the button is pressed, there might be static electricity in the air. Disconnect the power plug and connect it again.
Why is there no sound coming from my Samsung Speakers?
If your Samsung Speakers aren't producing sound, ensure the unit is correctly connected to your TV, the Mute function is off, and the volume isn't set to minimum. Connect the unit correctly, press the Mute button to cancel the function, and adjust the volume accordingly.
How to fix Samsung HW-J355 Speakers TV SoundConnect (TV pairing) failed?
If the TV SoundConnect (TV pairing) failed on your Samsung Speakers, first ensure your TV supports TV SoundConnect, which is available on some Samsung TVs released from 2012 onwards. Then, update your TV to the latest firmware. Additionally, you can reset the TV SoundConnect connection by pressing and holding the +# button for 5 seconds.
What to do if my Samsung Speakers have no sound?
If your Samsung Speakers aren't producing any sound, first check if the Mute function is activated. If it is, press the Mute button to deactivate it. Also, make sure the volume isn't set to the minimum. Adjust the volume to a suitable level.
Why did the TV SoundConnect (TV pairing) fail on my Samsung HW-J355?
If the TV SoundConnect (TV pairing) failed on your Samsung Speakers, first ensure that your TV supports TV SoundConnect, which is available on some Samsung TVs released from 2012 onwards. Update your TV with the latest firmware. If an error occurs during connection, contact the Samsung call centre, or press and hold the +# button for 5 seconds to reset the TV SoundConnect connection.
How to fix TV SoundConnect pairing failure on Samsung HW-J355 Speakers?
If TV SoundConnect (TV pairing) failed, first ensure your TV supports TV SoundConnect, which is available on some Samsung TVs released from 2012. Update your TV with the latest firmware. Also, you can press and hold the +# button for 5 seconds to reset the TV SoundConnect connection.
What to do if the Samsung HW-J355 Speakers remote control does not work?
If the remote control for your Samsung Speakers isn't working, first replace the batteries with new ones. If that doesn't solve the problem, try moving closer to the main unit.
Why is my Samsung Speakers remote control not working?
If the remote control for your Samsung Speakers isn't working, first replace the batteries with new ones. If that doesn't solve the problem, try moving closer to the main unit.
Connects TV audio via Bluetooth for sound control.
Connect and play music files from external USB storage devices.
Connect a Bluetooth device for wireless stereo sound.
Reduce risk of electric shock, do not remove cover, no user-serviceable parts.
Warnings about electric shock, plug insertion, and apparatus connection.
Read instructions carefully, keep handy, heed warnings, follow instructions, use near water.
Disconnect during thunderstorms, avoid sunlight, moisture, heat, and magnetic fields.
Details the buttons and display on the top/front panel of the soundbar.
Identifies connection ports like AUX IN, OPTICAL IN, SUBWOOFER OUT, DC 24V.
Explains the purpose and operation of each button on the remote control.
Details functions like POWER, VOLUME, Play/Pause, SOUND EFFECT, Bluetooth POWER, and SOUND.
How to connect a Bluetooth device to the Soundbar for wireless audio.
How to connect the Soundbar to a Samsung TV using the TV SoundConnect function.
General| Audio decoders | DTS, Dolby Digital |
|---|---|
| RMS rated power | 120 W |
| Audio output channels | 2.1 channels |
| Subwoofer type | Passive subwoofer |
| Subwoofer included | Yes |
| Receiver included | - |
| Product color | Black |
| Audio formats supported | AAC, MP3, OGG, WAV, WMA |
| Subwoofer driver diameter (imperial) | 5.25 \ |
| HDMI ports quantity | 0 |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wireless |
| Power consumption (standby) | 0.45 W |
| Power consumption (typical) | 30 W |
| Package depth | 209 mm |
| Package width | 1001 mm |
| Package height | 447 mm |
| Package weight | 7190 g |
Weight and Dimensions| Depth | 60 mm |
|---|---|
| Width | 943 mm |
| Height | 56 mm |
| Soundbar weight | 1570 g |
| Subwoofer depth | 285 mm |
| Subwoofer width | 155 mm |
| Subwoofer height | 300 mm |
| Subwoofer weight | 2840 g |
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